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#11
Do you have Fast boot enabled on BIOS?
Fast boot disable USB till windows is booted and that will explain why you don't have keyboard till Windows is running.
Do you have Fast boot enabled on BIOS?
Fast boot disable USB till windows is booted and that will explain why you don't have keyboard till Windows is running.
I don't mention the inner working of your bios because it's not my computer, so I'm not familiar with your bios. You could wait until one of our HP members drop by to help.
I have two computers with Asus motherboards. Both bios are different. I use the manual to learn the bios.
Take a look here.
Hp Pavilion Elite HPE-510 Manuals
and here.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
A default setting should put the bios back where they were when you got the system.
From post #9
Why can't anyone mention what the "proper settings" are in the BIOS? Suggesting it is fine, but it doesn't really help me if I don't know what those settings should be.
Jack
But why a new keyboard? This keyboard that I am using right now to type this message works perfectly. And it used to work perfectly on that boot recovery screen too. ALWAYS. Only recently it isn't recognized during that boot up selection screen. It's fine after normal boot and works perfectly for all apps and software, etc.
You didn't answer: Do you have Fast boot enabled on BIOS?
You have a wireless keyboard. It is possible for a wireless keyboard not to work until Windows loads. That is obviously what is happening here.
Although it can happen, a wired USB keyboard is not likely to fail during the initial boot-up phase. The reason I suggested that you try a wired USB keyboard is because that is a very easy (and inexpensive) thing to try.
Even less likely to fail would be a PS/2 keyboard. But it is not likely that you have PS/2 ports on your computer, or that you could locate a PS/2 keyboard. (PS/2 is old technology.)
You have been fighting this issue for days. If you had plugged in a wired keyboard, and if that would have worked, you would have solved this issue immediately, rather than still pulling your hair out over it. What would you have preferred, to spend the +/- $10 for a cheap keyboard and perhaps solve the problem immediately, or not spend the money and still be fighting with the issue over a week later? For me, I'd rather try the other keyboard, because my time is worth more to me than $10. But I have two computers, so I can swap keyboards if needed.
I gave you the same suggestion that I would have followed. But you are free to try other things, if you want. The problem is, there aren't too many other things you could try. And my decades of experience in this field tells me that plugging in a wired keyboard would lead to a quick solution.
OK. First of all, I can afford a thousand keyboards if I wanted them, so it's not about money. Don't insult someone looking for help please. Any I don't have any hair to pull out, so forget that. But really, I'm not "fighting" this, I just want to know why this wireless keyboard (which I am using right at this moment to type this message!) and which has ALWAYS worked even on the boot error recovery screen, would suddenly stop working ONLY during that error recovery screen. As I said, it works perfectly once the system is booted. So the keyboard is fine. I have asked if perhaps some BIOS or othersetting has changed for some reason, and what that reason might be. I myself didn't change anything in the BIOS, etc.
Once again:
Do you have Fast boot enabled on BIOS?
Fast boot disable USB till windows is booted and that will explain why you don't have keyboard till Windows is running.
We're all volunteers here. None of us are getting paid for contributing the knowledge we have here. So it would be helpful if you would be a bit more polite and understanding of that fact when you post.I'll have to consider it "solved" and live with it...Anyone know of any other Windows 7 forums where I might find a solution?...Why can't anyone mention what the "proper settings" are in the BIOS?...First of all, I can afford a thousand keyboards if I wanted them, so it's not about money. Don't insult someone looking for help please.
As for the money comment, none of us here have any idea of how much money you have, or if you are living paycheck to paycheck. Some people state in their posts that they have no money to buy anything. Since you said nothing about your financial state, we can only make the best guess that we can. There was no insult intended.
Well just stating a fact doesn't mean I'm impolite. But if that offended you, I apologize. I am a very polite person, and I have often helped others when they have an issue. I will have to see what the BIOS settings are, and if and why they got changed somehow.
As I have mentioned before; after loosing wall outlet power your bios could of changed.
That could be the reason why you use to be able to use the keyboard and now your can't.
Sounds strange, but I have had it happen to me in the past.
Jack