Unable to make selection on Boot Screen (B&W)

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  1. Posts : 69
    Windows Home Premium 64bit
       #1

    Unable to make selection on Boot Screen (B&W)


    After power failure, when I turn on the computer, I see the prompt screen (B&W) where I could choose to start in Safe Mode, Safe Mode with Network, Start normally, etc. But lately, the keyboard doesn't respond during this 20 second delay, so I can't use the up/down arrow keys to select, or even the "Enter" key to choose "Start Windows normally". After 20 seconds, Windows starts normally (by default), and the keyboard is fine. I've never had this issue before. It's only about two weeks since I noticed it. It's an HP PC with wireless KB and Mouse.
      My Computer


  2. Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       #2

    Plug in a wired keyboard and mouse, and try it again.
      My Computer


  3. Posts : 69
    Windows Home Premium 64bit
    Thread Starter
       #3

    I don't have a wired keyboard. However, this keyboard works fine once Windows has booted. Also, this same (wireless) keyboard has always worked in the past to select on the boot menu screen as well.
      My Computer


  4. Posts : 69
    Windows Home Premium 64bit
    Thread Starter
       #4

    Any other suggestions, anyone?
      My Computer


  5. Posts : 69
    Windows Home Premium 64bit
    Thread Starter
       #5

    Somewhere there has to be a solution. Why when this has always worked before, and now has stopped, something MUST have changed. Since I can't boot into safe mode, I will not be able to solve it, so I'll have to consider it "solved" and live with it.
      My Computer


  6. Posts : 69
    Windows Home Premium 64bit
    Thread Starter
       #6

    Anyone know of any other Windows 7 forums where I might find a solution?
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    You say you don't have a wired keyboard. Sham, shame.

    Get a wired keyboard and try it. If it solves your problem go into the bios and make sure you have the proper setting. Normally 'Default' will work. It seem like your power loss has changed your bios settings and your wireless has lost it's proper settings.

    Note:
    Always keep a wired mouse and keyboard handy. One never knows when it might be needed.

    Jack
      My Computer


  8. Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       #8

    You can pick up a cheap USB keyboard for around $10 at Walgreens, Walmart, etc.
      My Computer


  9. Posts : 69
    Windows Home Premium 64bit
    Thread Starter
       #9

    Why can't anyone mention what the "proper settings" are in the BIOS? Suggesting it is fine, but it doesn't really help me if I don't know what those settings should be.
      My Computer

  10.    #10

    Go to BIOS and choose "Load Default Settings" or similar. They should work. If this doesn't work for you, try a new keyboard.
      My Computer


 
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