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Windows 7: HP 200-5250 will only boot in safe mode using system restore

05 Nov 2017   #1
Jimmy52

windows 7 home premium 64-bit
 
 
HP 200-5250 will only boot in safe mode using system restore

I just started having this problem a couple days ago. Nothing new done to computer..no programs added or removed, or any other changes made. PC will not boot to start up. When I turn it on, I get a black screen with the mouse arrow showing only. I am able to boot in safe mode using system restore, but when I shut my computer down, I have to do the same thing again over again, only now when I try system restore, I'm told I don't have any restore points. I let my PC sit idle for 24-hours, and a restore point finally did show up. I have not shut down since, using just "sleep" mode. Avast, Malware bytes, checks out okay, as well as Fix-me-stick.
I have windows-7 home editon 64-bit. HP model 200-5250. Any help would be much appreciated. I am just a regular PC user, and not computer savy, (65-years old), so I would appreciate help in as simple non-technical terms possible.


My System SpecsSystem Spec
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05 Nov 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jimmy
do you have a set of discs, or access to the >> HP << system restore option
http://hp.dezide.com/ts/start.jsp?gu...&section=ccweb

Roy
My System SpecsSystem Spec
05 Nov 2017   #3
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Hi Jimmy52 and Welcome to W7F. When your at that black screen hit Ctrl / Alt / Delete on the keyboard and follow steps 1 through 7 of this image. Did you get to your desktop?


Attached Thumbnails
HP 200-5250 will only boot in safe mode using system restore-screenshot.png  
My System SpecsSystem Spec
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05 Nov 2017   #4
Jimmy52

windows 7 home premium 64-bit
 
 

Thanks for your help Lance, but I actually tried control-alt-delete before when getting the black screen, and nothing happened....just stayed on black screen.
My System SpecsSystem Spec
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 HP 200-5250 will only boot in safe mode using system restore




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