Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: An automatic upgrade lost my password.

19 Nov 2017   #1
charlesduran

32 bit windows 7 home premium
 
 
An automatic upgrade lost my password.

I am unable to an boot my computer after allowing windows 7 to upgrade two nights ago. I have a desktop 32 bit HP Premium. What actually happened is, after logging off, a notice arrived advising me not shut down while the upgrade was installing. So, I went to bed with computer on doing it's downloading. The next morning my password was no longer acceptable. I haven't been able to logon to the computer since. That is, I receive an error message "wrong password or user name". I googled my problem and read, at least twice, that to recover and get on to the internet I can log on as an administrator, by pressing ctrl, alt, delete and then type in "administrator", then enter. That doesn't work for me. Does MicroSoft offer a solution for this problem? Any help would be appreciated very much.


My System SpecsSystem Spec
.
19 Nov 2017   #2
MSClin

Windows 7 Ultimate 32-bit, Linux Mint 19.0 Xfce 64-bit
 
 

If you have second OS installed, you can swap "Utilman" with "cmd" in system32 folder by renaming Utilman to "Utilman1" and then cmd to Utilman. This way when you boot your PC and get to the login screen, click at the Help Center icon and CMD will pop up. With CMD, you can reset your password without the need of entering your old. The command is simple:

net user UsernameOfLostAccount *, then press enter two times.
Your password would be nothing, i.e. you will not have password.
My System SpecsSystem Spec
20 Nov 2017   #3
charlesduran

32 bit windows 7 home premium
 
 

Mr. MSClin, I'm sorry to say I haven't the foggiest notion what your instructions may mean. "if you have a second OS installed" I thought OS stood for operating system. Dose it also mean something else? What is Utilman and CMD in system 32 folder. As you might guess, I am not a computer nerd. Could you break these terms down to where I can use them to solve my problem?

I appreciate your help and hope to hear from you again. Charles
My System SpecsSystem Spec
.

20 Nov 2017   #4
Megahertz07

Windows 7 HP 64
 
 

Download a Linux installation disk. lubuntu | lightweight, fast, easier
Burn the ISO file to a CD / DVD or use Rufus to make a USB flash boot able. Rufus - Create bootable USB drives the easy way
Boot from the Linux select try and let it get to the desktop. Open the file manager, hit Ctrl+4 (details view) go to Windows\system32 folder.
Rename Utilman.exe to Utilman.orig
Copy CMD.exe and rename the copy to Utilman.exe.

Boot windows. When it comes to give the password, don't.
There is a shortcut on the bottom. Click on it and it will open a cmd window.
type: net user <name> <Password>
Where name is the user name and Password is the new password
My System SpecsSystem Spec
Reply

 An automatic upgrade lost my password.




Thread Tools




Similar help and support threads
Thread Forum
automatic logout/cancel button if the user password is wrong
Hi, I wanted to know how to automatically cancel the user login screen when the user enters wrong password. normally, when user enters wrong password he is shown a screen with "The user name or password is incorrect."(fig 1 attached). And when the user clicks on the OK button he is brought...
Customization
Lost password w/ no backup. How can I reset the admin password?
Hello, I bought a laptop about a year ago. Shortly after buying it, we lost the password before making a backup disk. I couldn't change the password, we run Windows 7, without the old password. Luckily, or so we think, we have one of those laptops that has a fingerprint scanner so I have been...
General Discussion
Correct password rejected after automatic Windows update
My wife's laptop rebooted automatically to apply a Windows 7 automatic update and now it says the password is incorrect. She has had the same password for several years and uses it every day. It is her middle name so she has not forgotten it and it does not use capitals. Caps Lock is defintely...
General Discussion
Automatic Password Generation
Had a concept that I wanted to see if there's a way to implement. I'd like my Windows password to change daily based on an algorithm - For example: "1234" followed by the day of the month and a number representing the day of the week. So for Tuesday August 16th, my password would be...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:52.
Twitter Facebook Google+