Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 crashes on boot.

23 Nov 2017   #1
bmart1706

Windows 10 64bit
 
 
Windows 7 crashes on boot.

Hi. I have a windows 7 PC, and when I try to boot the system up it crashes on the starting windows screen. Anything?


My System SpecsSystem Spec
.
23 Nov 2017   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi bmart1706, welcome to the Forum.

You could try running Start up Repair, to do that follow this Forum tutorial.

Startup Repair - Windows 7 Help Forums
My System SpecsSystem Spec
24 Nov 2017   #3
bmart1706

Windows 10 64bit
 
 

Thanks Ranger4 I have already tried that but it gets stuck at windows is loading files. I tried everything in Advanced boot options and nothing seems to work.
My System SpecsSystem Spec
.

24 Nov 2017   #4
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Can you get into Safe Mode? If so, then run MSCONFIG. Go to the Services tab. Check the box to hide all Microsoft services. Now disable all services that still show on the screen. Now reboot.

If you can now get into Windows the normal way without it crashing, the culprit was one (or more) of the non-Microsoft services.

To see which one (and to prevent it from crashing your computer), go into MSCONFIG and enable one non-Microsoft service. Then reboot. If no crash, go into MSCONFIG and enable another non-Microsoft service. Then reboot. Continue doing this till you find out which one causes the crash. Then go back into Safe Mode, run MSCONFIG, and disable that service. (And make a note of the name of that service, for future reference.)

You have now found the culprit. To make sure that there are no other culprits, if you have not finished re-enabling all of the non-Microsoft services, continue the above till either (1) you have re-enabled all remaining services, or (2) you have found more culprits.

After going through all of this, you should uninstall the software that is associated with the offending service(s).
My System SpecsSystem Spec
24 Nov 2017   #5
bmart1706

Windows 10 64bit
 
 

I cant get into anything in advanced boot options, including safe mode
My System SpecsSystem Spec
24 Nov 2017   #6
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

If your computer is a desktop computer, open the case and make sure that everything is plugged in securely. Also, to make sure that all connections are good, unplug your drive cables and then reconnect them, one cable at a time. Do the same with the memory -- remove then reinsert your memory sticks, one stick at a time.

Unplugging and reconnecting scrapes the connection a bit; if there is any corrosion on the plug or connector, doing this will clean the corrosion off of the plug or connector. In other words, you will have a better connection after doing this.

If there is any dust inside the computer, blow it out with a can of compressed air.

Test the CMOS battery with a battery tester or a multimeter. Replace if necessary. If you don't have a battery tester, replace the CMOS battery if the computer is more than a couple of years old.

After doing the above, try again to start the computer.
My System SpecsSystem Spec
24 Nov 2017   #7
bmart1706

Windows 10 64bit
 
 

I'm wondering why when I put in a different windows 7 drive I have it works perfectly and doesn't crash on boot. Could it be the hard drive?
My System SpecsSystem Spec
24 Nov 2017   #8
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Yes, it could be. It is also possible that when you went into the computer to swap drives, something came loose. That's why it would be a good idea to check for that possibility.

But in my opinion, the most likely cause of the problem is either a bad hard drive or corrupted Windows boot data on the hard drive. The fact that the other Windows 7 drive works perfectly narrows it down to those two possibilities.

Question about the problematic drive: Did you install Windows 7 on this drive while the drive was in this computer? If not, then the Windows drivers on this drive are likely not compatible with this computer, and at least one of them is crashing the computer. To test, put the problematic drive back into the computer that you installed Windows on. Does it have problems in that computer? If not, then it has to be an incompatible Windows driver. However, if it has problems on both computers, then it is either a bad hard drive, or it has one or more corrupted Windows boot files on it.
My System SpecsSystem Spec
24 Nov 2017   #9
bmart1706

Windows 10 64bit
 
 

All of the cables are plugged in. It has the issues with both computers.
My System SpecsSystem Spec
24 Nov 2017   #10
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

If the problematic hard drive has issues with both computers, then either the Windows files are corrupted, or the hard drive is bad.

To test the drive, install it in another computer as the secondary hard drive. Then run chkdsk on it, to check and fix errors. Assuming it is drive D:, open a command prompt and run the following command:

chkdsk /R D: [ENTER]

That may be sufficient to fix the problems.

If that doesn't fix the problems with this drive, you could try to do a clean install of Windows, which would wipe the drive. If Windows successfully installs and there are no more problems, then Windows was corrupted.
My System SpecsSystem Spec
Reply

 Windows 7 crashes on boot.




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 Crashes at Boot Manager after Deleting Windows 8 Dual Boot
Hi all, I followed some instructions to remove the Windows 8 Dual Boot by just deleting the Windows 8 Partition and that there was no need to edit the boot menu as everything will be done automatically after restart. Now, when I tried to reboot my computer, the computer hangs at the screen...
General Discussion
Windows 7 Crashes Upon Boot -- PLZ HELP
Hey guys! I usually don't post much in forums because I can figure out things myself, but this is an exception… My computer was working normally, and perfectly as ever and it just crashed and restarted all of a sudden. Then it wouldn't boot properly anymore. It keeps going automatically to...
BSOD Help and Support
Windows 7 x64 crashes on boot when any USB device connected
Booting my Win7 x64 machine with any USB device connected (printer (if switched on), card reader, web cam) causes windows to crash and then try to repair itself unsuccessfully. Once I disconnect the device then Windows will start fine. I have attached a zipped BSOD dump. Any help would be...
BSOD Help and Support
Windows 7 crashes, reboots during boot up
Windows 7 reboot during boot up. At he point the black screen with the pulsating flower changes to log in screen it reboots before the log in screen appears. Now if I press F8 and select boot logging it does not crash. I've done this repeatedly. It's on a Compaq Presario CQ50 notebook that I...
BSOD Help and Support
Windows 7 Ultimate crashes 5 mins after boot
I really am clueless.About 1 week ago, i did an upgrade to my windows vista home premium x32 bit.The process went smoothly throughout the whiole installation process.The very first day went fine and it worked marvellously.However,on the third or fourth day,i booted up my computer.After logging...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 16:38.
Twitter Facebook Google+