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Windows 7: Windows7 - A Couple of Problems I need HELP in Resolving?

11 Dec 2017   #1
gumboman

Windows 7 Home Premuim
 
 
Windows7 - A Couple of Problems I need HELP in Resolving?

I'm getting a couple of error messages when my system starts up and I need help in resolving! The messages are:

--------------------------------

- NERO Thaiprogram requires the file Advrcntr3.DLL which was not found on this system.


- Run DLL
There was aproblem starting C:\windows\system32\NVSPCAP64.DLL The specified module couldnot be found.
-----------------------------------------
How do I resolve these problems - I'm at a lost at this time. Appreciate any assistance on this.
Thanks in advance.
Charlie








My System SpecsSystem Spec
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11 Dec 2017   #2
fireberd

Windows 10 64 bit
 
 

1. NERO error. Reinstalling Nero should fix this. There are many sites that claim they can fix this or install the program but I advise against these as many want to sell you this and install malware/spyware with it.

2. The NVSPCAP64.DLL is an NVIDIA (video card) application.

Nero did not come with this PC from Dell so you must have installed it.

This could have come with an NVIDIA video and there is a Vista driver listed on the Dell downloads. The Vista driver will work on Win 7 but is old. If you can find a later driver on the NVIDIA site, download and use that. Otherwise you can download the old Vista driver.
Support for Inspiron E1505 | Drivers & downloads | Dell US
My System SpecsSystem Spec
12 Dec 2017   #3
gumboman

Windows 7 Home Premuim
 
 

Just what is NERO used for and is it necessary? I do not see it listed in Control Panel/Installed Programs List?

Thanks
Charlie
My System SpecsSystem Spec
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12 Dec 2017   #4
MSClin

Windows 7 Ultimate 32-bit, Linux Mint 19.0 Xfce 64-bit
 
 

Nero is used to burn files to CD. If you don't see it listed in the Installed Programs list, download the installer of Nero and try to install it, then see if it is listed in the Installed Programs.
My System SpecsSystem Spec
12 Dec 2017   #5
looked

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gumboman View Post
Just what is NERO used for and is it necessary? I do not see it listed in Control Panel/Installed Programs List?
One way could be to download Nero, install it then uninstall but be advised that Nero will leave hundreds orphan files in the system and key entries in the registry so you will need to use a program like CCleaner to do some cleaning.
Here you can download Nero all versions, they need a serial number so I'm not sure if the installer will let you install a trial version or you must have a key before you can install also be prepared to download +250MB of junk: http://www.nero.com/eng/downloads/pr...u&currency=aud
But I would firstly install CCleaner and see if I can get rid of Nero's remaining traces.
My System SpecsSystem Spec
13 Dec 2017   #6
gumboman

Windows 7 Home Premuim
 
 

Where can I locate a copy of NERO so I can download and install..?

Thanks
Charlie
My System SpecsSystem Spec
14 Dec 2017   #7
gumboman

Windows 7 Home Premuim
 
 

I got the NERO issues resolved - thanks for the help. But, the second problem is with the NVIDIA problem. Where do I go to look for a solution for it.

Again, thanks for your assistance!

Charlie
My System SpecsSystem Spec
14 Dec 2017   #8
looked

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gumboman View Post
I got the NERO issues resolved
How did you fix it, it's useful for other people who could have the same problem.
Quote:
the second problem is with the NVIDIA problem
The first thing you need to have ready when doing troubleshooting is your full computer specifications.
You might need to reinstall (or update) the graphic drivers and this is the quickest and hopefully effective option to try.
I checked the Dell web site but Windows 7 isn't listed so did you install Vista drivers? Did it come already installed? Refurbished laptop? Is this the right laptop? http://www.dell.com/support/home/us/...-e1505/drivers
My System SpecsSystem Spec
16 Dec 2017   #9
gumboman

Windows 7 Home Premuim
 
 

With the NERO problem - I got a copy of it on the web, installed it, then Uninstalled if completely and the problem is gone.

As to the NVIDIA problem - I just need to view a list of my system hardware, etc. so I can see the exact hardware, I have on my system, so I don't pick the wrong driver to install. Awhile ago in the pass, I was able to look at a list of all components I have on my system, but I can't remember how I retrieved the list. Can you help me with that?

Again, thanks for you assistance!

Charlie
My System SpecsSystem Spec
16 Dec 2017   #10
looked

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gumboman View Post
As to the NVIDIA problem - I just need to view a list of my system hardware, etc. so I can see the exact hardware, I have on my system, so I don't pick the wrong driver to install.
The laptop should have a sticker on the bottom which tells the exact model or if isn't there, remove the battery.
The Dell web site doesn't show the drivers for Windows 7 but Microsoft might have them so there is still hope.
My System SpecsSystem Spec
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 Windows7 - A Couple of Problems I need HELP in Resolving?




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