Windows7 - A Couple of Problems I need HELP in Resolving?

I'm getting a couple of error messages when my system starts up and I need help in resolving! The messages are:

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- NERO – Thaiprogram requires the file Advrcntr3.DLL which was not found on this system.


- Run DLL
There was aproblem starting C:\windows\system32\NVSPCAP64.DLL – The specified module couldnot be found.
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How do I resolve these problems - I'm at a lost at this time. Appreciate any assistance on this.
Thanks in advance.
Charlie

Just what is NERO used for and is it necessary? I do not see it listed in Control Panel/Installed Programs List?

Thanks
Charlie

Nero is used to burn files to CD. If you don't see it listed in the Installed Programs list, download the installer of Nero and try to install it, then see if it is listed in the Installed Programs.

gumboman said:

Just what is NERO used for and is it necessary? I do not see it listed in Control Panel/Installed Programs List?

One way could be to download Nero, install it then uninstall but be advised that Nero will leave hundreds orphan files in the system and key entries in the registry so you will need to use a program like CCleaner to do some cleaning.
Here you can download Nero all versions, they need a serial number so I'm not sure if the installer will let you install a trial version or you must have a key before you can install also be prepared to download +250MB of junk: http://www.nero.com/eng/downloads/pr...u&currency=aud
But I would firstly install CCleaner and see if I can get rid of Nero's remaining traces.

Where can I locate a copy of NERO so I can download and install..?

Thanks
Charlie

I got the NERO issues resolved - thanks for the help. But, the second problem is with the NVIDIA problem. Where do I go to look for a solution for it.

Again, thanks for your assistance!

Charlie

gumboman said:

I got the NERO issues resolved

How did you fix it, it's useful for other people who could have the same problem.

the second problem is with the NVIDIA problem

The first thing you need to have ready when doing troubleshooting is your full computer specifications.
You might need to reinstall (or update) the graphic drivers and this is the quickest and hopefully effective option to try.
I checked the Dell web site but Windows 7 isn't listed so did you install Vista drivers? Did it come already installed? Refurbished laptop? Is this the right laptop? http://www.dell.com/support/home/us/...-e1505/drivers

With the NERO problem - I got a copy of it on the web, installed it, then Uninstalled if completely and the problem is gone.

As to the NVIDIA problem - I just need to view a list of my system hardware, etc. so I can see the exact hardware, I have on my system, so I don't pick the wrong driver to install. Awhile ago in the pass, I was able to look at a list of all components I have on my system, but I can't remember how I retrieved the list. Can you help me with that?

Again, thanks for you assistance!

Charlie

gumboman said:

As to the NVIDIA problem - I just need to view a list of my system hardware, etc. so I can see the exact hardware, I have on my system, so I don't pick the wrong driver to install.

The laptop should have a sticker on the bottom which tells the exact model or if isn't there, remove the battery.
The Dell web site doesn't show the drivers for Windows 7 but Microsoft might have them so there is still hope.