Help and Support non-functional


  1. meditek
    Posts : 7
    win 7 32 and 64 bit ultimate
       New #1

    Help and Support non-functional


    New installation Win 7x64 ultimate from original CD.
    Help and support lets you search but always returns 0 results.
    Files seem to be in place in Windows/help.
    Rarely use it so not re-installing.
    Anyone seen this before?
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  3. looked
    Posts : 248
    Windows 7 Ultimate x64
       New #2

    meditek said:
    Anyone seen this before?
    Never seen that before.
    Go to the settings and set to online help and see what happens.
    Also check Windows Update and see if it displays anything related to Windows Help.
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  4. meditek
    Posts : 7
    win 7 32 and 64 bit ultimate
    Thread Starter
       New #3

    looked said:
    Never seen that before.
    Go to the settings and set to online help and see what happens.
    Also check Windows Update and see if it displays anything related to Windows Help.
    Well, it was set to 'online'and because I was using all my bandwidth no results appeared!
    Thanks for the tip. I'd never noticed the settings before.
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  6. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #4

    As far as I know Windows Help was discontinued sometime ago as Windows 7 is not fully supported any longer. It now only receives Updates & security changes to keep it going till 2020.
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