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Windows 7: MSE finds problems but cannot fix/quarantine them

16 Jan 2018   #1
Admiral Awesome

Windows 7 Pro 64-bit
 
 
MSE finds problems but cannot fix/quarantine them

I have recently finally got rid of the nagging, meddlesome Kaspersky Free Antivirus (it took some doing) and installed Microsoft Security Essentials instead.

Now, on every run, MSE finds two viruses (hacktool something) but when I press 'Clean this PC' a window comes up with a progress bar that fills to about 80% then sticks there, forever if I hadn't closed MSE in TaskManager.

What to do?

Thank you.


My System SpecsSystem Spec
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16 Jan 2018   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Admiral Awesome,

Would suggest you run
Malwarebytes Free
and ESET on line. (dissable MSE dring the scan)

note did you uninstall KIS in Safe Mode

Roy
My System SpecsSystem Spec
16 Jan 2018   #3
Admiral Awesome

Windows 7 Pro 64-bit
 
 

Thanks Roy!

Would suggest you run Malwarebytes Free

Yes, but it's so limited - is it still effective?

and ESET on line. (dissable MSE dring the scan)

it says at https://www.eset.com/us/home/online-scanner/: Get a free one-time online virus scan, or a free 30-day trial...

note did you uninstall KIS in Safe Mode

no, I didn't, but there was a removal tool that rid me of the thing. Revo Uninstaller Pro was powerless (a first for me) so I went looking for a dedicated removal tool and that did it.
My System SpecsSystem Spec
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16 Jan 2018   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Admiral,

MalwareBytes is ONLY limited as such because its not a true AV, but it will pick up stuff that MSE doesnt.

For Eset just the one-time scan.


Roy
My System SpecsSystem Spec
16 Jan 2018   #5
Admiral Awesome

Windows 7 Pro 64-bit
 
 

Right u are Roy, thx for straightening me out:)

P.S. I hold MalwareBytes in the highest regard, and I will someday go pro. It is the best, no s**t.
My System SpecsSystem Spec
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 MSE finds problems but cannot fix/quarantine them




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