x64 Apps launch, *all* fail to open (not responding) *any* image files

Hi Tom,

missed the edit.

please post the chechksur log, from SURT

Roy

torchwood said:

Hi Tom,

so is the problem still present.

Roy

EdMcauley said:

Still having problems with "Not Responding" issues for all programs, and jpg, png, gif files do not open in Photo Viewer, Photoshop or Paint.

Yes, as stated in the previous, and the original message, the original problem is still present. That is, I still cannot open any image files with any program.

You've already lost a lot of time trying to fix this issue.
My suggestion is to do a Repair install. It will reinstall windows and keep your data and programs.
Repair Install - Windows 7 Help Forums

For the updates use the offline SP2 and Security only updates
MS releases SP2 for Windows 7 - Windows 7 Help Forums

Megahertz07 said:

You've already lost a lot of time trying to fix this issue.
My suggestion is to do a Repair install. It will reinstall windows and keep your data and programs.
Repair Install - Windows 7 Help Forums

For the updates use the offline SP2 and Security only updates
MS releases SP2 for Windows 7 - Windows 7 Help Forums

Thanks Megahertz, but as stated earlier - already done. At least twice. It reports "problems were found, but not all were fixed."

I still can't open any image with Windows Photo Viewer, Photoshop or Paint.

Tom

torchwood said:

can you run KB947821,
post the log when completed

Roy,

Here's the Log. I had to run KB a second time because no log file was created when it completed successfully the first time:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-01-20 14:19

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 594
No errors detected

Several updates were installed during the process...

Tom

Hi Tom,

Stranger and stranger.

I mentioned earlier about Regclean.
Do you have any Tune-up type programs installed, which??

can you run this tool Farbar, FRST, post the 2 logs.
Farbar Recovery Scan Tool Download

Roy

You said that you were having constant "not responding", freezing, & crashes of Windows Photo Viewer.
Run a memory test. Run Diagnostics to Check Your System for Memory Problems
Open CMD window and type mdsched.exe. Restart.

torchwood said:

Do you have any Tune-up type programs installed, which??

They were uninstalled quite some time ago as part of the diagnostic process.

torchwood said:

can you run this tool Farbar, FRST, post the 2 logs.
Farbar Recovery Scan Tool Download

I ran "scan" with the default setup. Log files are attached.

Tom

Megahertz07 said:

You said that you were having constant "not responding", freezing, & crashes of Windows Photo Viewer.
Run a memory test. Run Diagnostics to Check Your System for Memory Problems
Open CMD window and type mdsched.exe. Restart.

I ran this quite a while ago with no issues, and I tried it again per your suggestion. "No memory issues were detected."

Tom

Hi Tom,

well that made for intreresting reading.
most especially you appear to be running a non-genuine OS, theres an activation exploit showing.
The W7 Iso was downloaded from a russian torrent site, if this included the exploit then i suggest you get hold of another copy, ands if the exploit was included what else was!!!!.

As this forum does not support piracy, Rule 4- no further help can br provided until a genuine product is in use .


Roy