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Windows 7: Pc-1 on new win install in infinite loop w/ format done> how access

30 Jan 2018   #11
Megahertz07

Windows 7 HP 64
 
 

Lets try a factory recover from BIOS.
Turn on the computer, after a beep, enter BIOS pressing DEL key.
Look for a "Factory Recover" or something like that. It can be a F? key.


My System SpecsSystem Spec
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30 Jan 2018   #12
JamesEJ

win7 Home Premium x64
 
 

Ok, back. Will do, and jot down what happens. Bu as I recall, it will be an infinite loop and with no bios accessable. Back in a bit.
My System SpecsSystem Spec
30 Jan 2018   #13
JamesEJ

win7 Home Premium x64
 
 

OK, started up pc1 and hit delete key repeatedly. The screen went to a black background w/ white letters. Says: start windows normally? A starting Windows now logo appears. Then it says "setup is starting services". The window popup says:
"The computer restarted unexpectedly or encountered an unexpected error. To install windows, click "OK" to restart the computer and then restart the installation".

That's it Megahertz07. This is where the endless loop reoccurs time after time w/o a bios due to the fact the HD went thru a format. Jim

PS: advance notice. leaving for a bit at about 8:30 am. but then will be here until 11:30. J
My System SpecsSystem Spec
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30 Jan 2018   #14
JamesEJ

win7 Home Premium x64
 
 

check in. Back from the 8:30 am departure. Jim
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30 Jan 2018   #15
JamesEJ

win7 Home Premium x64
 
 

looks like some posts disappeared. this is what happens in an attempted boot and hitting delete. Goes to a Black background with white letters, saying start normal and then the windows logo appears. Then it says "setup is starting services" with a popup that then says: "The computer restarted unexpectedly or encountered an unexpected error. To install windows, click "OK" to restart the computer, and then restart the Installation."

this is what occurs again and again in an endless loop, with no bios available due to the HD having been formatted. Jim
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30 Jan 2018   #16
JamesEJ

win7 Home Premium x64
 
 

oh, now the posts showed up! Go figure?

Am now departing for about 1 hour. Will check in upon my return. Jim
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30 Jan 2018   #17
Megahertz07

Windows 7 HP 64
 
 

Quote   Quote: Originally Posted by JamesEJ View Post
OK, started up pc1 and hit delete key repeatedly. The screen went to a black background w/ white letters. Says: start windows normally? A starting Windows now logo appears. Then it says "setup is starting services". The window popup says:
"The computer restarted unexpectedly or encountered an unexpected error. To install windows, click "OK" to restart the computer and then restart the installation".

That's it Megahertz07. This is where the endless loop reoccurs time after time w/o a bios due to the fact the HD went thru a format. Jim

PS: advance notice. leaving for a bit at about 8:30 am. but then will be here until 11:30. J
You didn't enter BIOS. It tried to boot the HDD. Most computers enter BIOS by pressing Del. But it can be F2.
When you turn on the computer and POST start, there should be a some instructions on the bottom of the screen. It remains only for some seconds, so pay attention.
My System SpecsSystem Spec
30 Jan 2018   #18
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

According to this website F1 is the key to get into the BIOS on Gateway computers.

https://yourbusiness.azcentral.com/e...ios-19924.html

This Gateway pdf of the user manual might help as well.

http://cdn.cnetcontent.com/d9/c6/d9c...81ed1569fb.pdf
My System SpecsSystem Spec
30 Jan 2018   #19
TechnoMage2016

Windows 7 Ultimate, SP1, x86
 
 

Hi Jim,
I was going to say, "bring it on down here and I'll fix it for you", then I saw where you're from.
Too far away for a road trip, or house call. Oh well, so much for that thought.

It's most likely that the installer doesn't like what it's seeing on the HD. I've had that happen and I just disconnect the HD from it's own PC and connect the drive to my Main PC (as a slave) and use a Partition Manager, on my own PC, to wipe the HD.
Then with a 'Clean' drive, the installer will work OK.

There are several versions on that theme, but one will usually work.

Good Luck,

PS: I've never seen a factory install disk take more than one DVD. You said "Six" DVD's?
My System SpecsSystem Spec
30 Jan 2018   #20
JamesEJ

win7 Home Premium x64
 
 

ok, ok GUYS!!!! REALLY GENUINELY APPRECIATE ALL THE HELPFUL EFFORTS.. I'll stop the appreciative shouting now.

I did the F1 (& F2 & Del) again with the same loop end result. Please keep this in mind guys: this disk has been formatted by the gateway recovery programs running off the initial system disk. Thus, that format wiped out the BIOS programs you're looking to get at with your kind help. sigh!
@TechnoMage2016 your thot is similar to the initial post of Ranger4. But I see your logic and methods can well be the answer. I would love to explore this method with you further. Please stick around so we can clarify some points. God idea!
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 Pc-1 on new win install in infinite loop w/ format done> how access




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