Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: When booting into Safe Mode the computer restarts after a short delay

31 Jan 2018   #1

Window 7 pro 32 bit
When booting into Safe Mode the computer restarts after a short delay

I recently discovered that whenever I tried to boot into safe mode, the computer would pull up my login screen with my user name for me to log into windows with my password, but then in 6-10 seconds, it would reboot itself. I suspected that I must have a virus or other malware. Fortunately, I did not.

I finally figured out that the problem was due to a program I had installed that added a Service to my P.C. In my case, the Service was called DICOM Gateway 2.4

I now realize that when you boot into safe mode, it loads many Services. Apparently, if a service is set to load automatically, but is unable to load in safe mode, it kicks the computer out of safe mode and it restarts.

For Windows 7, Go to task manager, Services tab, and click services on the bottom right. On the top of the Services window that pops up, click on the word STATUS twice, and it brings all the services that are running (started) to the top. There will be 20-30 of them. See if any are related to a new program. This is the tricky part. Figuring out which service. Read the description. In my case, the description said Carl Zeiss Meditec, and I realized that I had installed a program from that company. Double click on the program you suspect, and change startup type to Manual. Then hit stop. Now try booting into Safe Mode.

My System SpecsSystem Spec

 When booting into Safe Mode the computer restarts after a short delay

Thread Tools

Similar help and support threads
Thread Forum
2 minute delay after entering password, ok in safe mode
Hi, On a second hand HP Z820 workstation, running Windows 7 Pro x64, I have this problem: 1/after entering my password, I have a consistent 30 seconds delay 2/ then the screen goes to black (if I have a background image), or solid desktop color (if I have a solid color set as the bg) for...
General Discussion
Computer restarts when im on safe mode log in screen
As the title suggests this keeps happening
General Discussion
Computer constantly restarts --- works fine in safe mode.
Hello everyone, I am back with more computer issues. So yesterday. My room mate decided to run an Ethernet cable from our router upstairs and change our router location. (this I dont believe has much relevance to my issue, but explaining what happened yesterday). He said he only removed my...
General Discussion
computer restarts when loading safe mode logon screen
I tried going into safe mode, but when I hit the logon screen, my comp would automatically restart after a few seconds. The seconds are random. Normal mode/startup worked fine. So I thought I could try using msconfig and had windows do safeboot with minimal .... That was a bad idea, since now...
Safe Mode Won't Run... Computer Just Keeps Booting
Hello there, I have recently run into some issues on my machine that runs Windows 7. I can't run Windows Media Player; it just says the file name and then "Server Execution Failed". I was advised to go into safe mode and type a command into cmd. However, safe mode would not work. At first I...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:22.
Twitter Facebook Google+