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Windows 7: Can't find any fix for "the ordinal 791 could not be located" error.

17 Feb 2018   #1
Oryxide

 
 
Can't find any fix for "the ordinal 791 could not be located" error.

Hi, for about 6 months I've had this error appear whenever I log onto my laptop (multiple times), when I try to download and open certain programs.

The error is "the ordinal 791 could not be located in the dynamic link library iertutil.dll."

I googled a solution and saw I had to do "sfc /scannow" in the command prompt ran as an administrator, but at about 30% it blue screens my computer.

I've tried factory reseting but I don't have a Windows 7 CD and my W7 doesn't seem to have a generic factory reset just a fix your computer / restore to an earlier point in time. Apparently no problems are detected on my computer and the restore won't work as I don't have a restore point.

Does anyone know a way to fix it? Thanks.


My System SpecsSystem Spec
.
17 Feb 2018   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Oryxide,

That dll relates to Internet Explorer, please follow this link
Check your version of IE you will only need your current set-up


https://support.microsoft.com/en-us/...rer-in-windows

If that fails please run the tool from this link.
https://support.microsoft.com/en-us/...date-readiness

post the log please



I cant be more specific as you have not filled in your system specs


Roy
My System SpecsSystem Spec
Reply

 Can't find any fix for "the ordinal 791 could not be located" error.




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