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Windows 7: A hypertransport sync flood error occurred on last boot

25 Feb 2018   #1
BJC1992

Windows 7 32 Bit
 
 
A hypertransport sync flood error occurred on last boot

When I start up my computer I get the following message "A hypertransport sync flood error occurred on last boot, press F1 to continue". It then says to either run Windows Diagnostics or to continue using default values. I then get to the Windows desktop as usual and everything is fine, except the date and time is at 18/12/2009, my anti-virus will eventually tell me this and will then auto update it to the correct time. When I next start up my computer the same thing happens all over again. I have run the diagnostics before but it can't seem to fix the problem. I can use my computer perfectly fine but is slightly annoying having to go through this everytime I turn the computer on. Anyone have any idea why its doing this?


My System SpecsSystem Spec
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25 Feb 2018   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

As the date & time are not being retained the first suspect is the CMOS battery, which is located on the motherboard & is usually a CR2032 button cell. Carefully remove the old battery & leave it out for a few minutes, install the new one. Restart the computer then immediately hit the necessary key to get into the BIOS set up & adjust the time & date to the current ones & then reset the BIOS to the default settings. Then select Save & Exit.
My System SpecsSystem Spec
25 Feb 2018   #3
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

A bad battery will also cause Hypertransport errors because the BIOS gets messed up.
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28 Feb 2018   #4
BJC1992

Windows 7 32 Bit
 
 

Yes that has solved it, I changed the battery and all is now fine. In previous versions of Windows when the time was wrong due to a flat battery no warning messages appeared, but I guess that's different in Windows 7, so when I saw the error messages I thought something else might have been wrong. Thanks for your help.
My System SpecsSystem Spec
28 Feb 2018   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You are welcome. Thanks for letting us know it's now fixed. Windows does not notify you of this, other than the date & time changing unexpectedly, as this is a BIOS problem.

Could you please mark the Thread as Solved.
My System SpecsSystem Spec
28 Feb 2018   #6
TechnoMage2016

Windows 7 Ultimate, SP1, x86
 
 

I'm called on to service many computers that are 4+ years old. Every PC that falls into that age group gets a new CMOS battery. They are dirt cheap when bought in bulk, and it's not worth the problems that can be caused by NOT changing such a battery.

Just a thought from an old Tech!

Cheers Mates!
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 A hypertransport sync flood error occurred on last boot




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