Control Panel/Users CAN NOT do anything there

GMontag · 12 Mar 2018

Win7 x32
I have the built-in admin account active, and my account (administrator) BUT when I go to add a user or manage a user etc - everything BUT change UAC (off) nothing happens.
I've booted into safe mode thing.

I really can't rebuild this - it's an old ASUS Netbook and the initial setup was a bear.

Ideas?

I've searched through here AND everywhere but no "problem" was as extensive as this.

TIA. if I've left some vital info out, lemme know.

Anak · 13 Mar 2018

Hi GMontag, welcome to 7F! :)

I have to ask. Are you sure you have the built-in Administrator account enabled? Please go over option two in this tutorial to make sure: Built-in Administrator Account - Enable or Disable

What happens when you apply the UAC to its default setting?

GMontag · 14 Mar 2018

[QUOTE=Anak;3380615]Hi GMontag, welcome to 7F! :)

I have to ask. Are you sure you have the built-in Administrator account enabled? Please go over option two in this tutorial to make sure: Built-in Administrator Account - Enable or Disable /quote

Ask away - better safe than ... - but yes it is enabled.

Anak said:

What happens when you apply the UAC to its default setting?

The same - nothing.

I'm baffled.

Anak · 15 Mar 2018

Are you able to work with everything else but create or manage user accounts?

This sounds like a permissions problem which isn't my expertise. I'm going to ask for more help.

Can you run a : SFC /SCANNOW Command - System File Checker

Ranger4 · 15 Mar 2018

All though the Thread Starter has said it's an old ASUS Notebook, would a Repair Install work. Repair Installs are run from within Windows. Of course you would have to use the same version of Windows that is currently installed, for the Repair Install.

ICIT2LOL · 15 Mar 2018

Hmm yes I was going to suggest what Anak said too plus a chkdsk using the the /r switch in safe mode of course and I think Ranger has a good one to follow too I did think about a system restore if it was working before but if not the try the chkdsk Disk Check - Windows 7 Help Forums

I personally prefer Option 2 but that is your choice of course.

GMontag · 15 Mar 2018

Anak said:

Are you able to work with everything else but create or manage user accounts?

This sounds like a permissions problem which isn't my expertise. I'm going to ask for more help.

Can you run a : SFC /SCANNOW Command - System File Checker

Ranger4 said:

All though the Thread Starter has said it's an old ASUS Notebook, would a Repair Install work. Repair Installs are run from within Windows. Of course you would have to use the same version of Windows that is currently installed, for the Repair Install.

Everything else works fine, (BTW it's a Netbook) - I can add a new user if necessary from the command line or from the computer management console, so a repair install, to me, is a bit drastic.

It's just that it's bugging me that it's happening.

Anak · 15 Mar 2018

It could be that those accounts, the built-in and regular admin are corrupt, try that sfc cmd and if as you say the netbook has been out of service for awhile run that chkdsk before the sfc scan that ICiT2 suggested.

It wouldn't hurt to try some troubleshooters but if you can't do anything from within control panel using those two accounts you could try by using a cmd line and make sure it's an elevated one.

See: How to run a Troubleshooter from the command line in Windows 10 I know it says w10 but I checked around and they should work in 7 and this site explains it best.

Listen, I have to take a break for awhile, my health isn't good, nothing too serious, your in good hands and I'll be getting your replies so if I can I'll post back.

townsbg · 16 Mar 2018

What version of 7 do you have? If it is pro, ultimate, or enterprise you can use computer management under users and groups. If it is home or home premium you can use the command line. How to Add Users from CMD: 8 Steps (with Pictures) - wikiHow

Megahertz07 · 16 Mar 2018

If your Win 7 is pro or ultimate, it may be that it has a restriction under Group policies (gpedit.msc).