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Windows 7: 2052 & 2503 Errors when attempting to Install or Uninstall programs

4 Weeks Ago   #11
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Try rebooting into Safe Mode with Networking, and then doing the installs and uninstalls from within Safe Mode.


My System SpecsSystem Spec
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4 Weeks Ago   #12
mommafox65

Windows 7 Professional 32-bit
 
 

I tried that multiple times and received an error message while attempting to install TurboTax (Oops! We need to try thet install again. Software installations can sometimes hit a snag (it wasn't us, we promise). Try again and we'll see if we can fix the problem. Error Code: 1601 (Windows Installer is not accessible) - This error occurred several times in Safe Mode with Networking.
My System SpecsSystem Spec
4 Weeks Ago   #13
mommafox65

Windows 7 Professional 32-bit
 
 

TurboTax 2017 Utility - 2017.1.0.22 says it "repaird" Fix File & Folder, Fix Reigstry Permissions, Toggle Windows Installer, and Fix .NET Framework 4.5.2 - However, it still wouldn't install after multiple attempts in Safe Mode with Networking.
My System SpecsSystem Spec
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4 Weeks Ago   #14
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have we established whether the uninstall and install has ever worked properly. If so when did things go wrong and can you remember what you did immediately before the failure?
I see that you are running Win 7 Professional, did the laptop come with this OS pre installed?
My System SpecsSystem Spec
4 Weeks Ago   #15
mommafox65

Windows 7 Professional 32-bit
 
 

Hello! The laptop came with this OS and it worked fine until about 2 weeks ago when I started having problems uninstalling software. Until then, it worked beautifully.
My System SpecsSystem Spec
4 Weeks Ago   #16
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Uninstall all Windows updates, starting from the newest and working backward, until you have uninstalled all updates which cover the time period that this problem has existed. Reboot and try the install again.
My System SpecsSystem Spec
4 Weeks Ago   #17
mommafox65

Windows 7 Professional 32-bit
 
 

I uninstalled the ones that I was allowed to uninstall. Some of them did not have the option to uninistall. I then attempted to reinstall TurboTax 2017 or uninstall a program. I still get the 2502 error code.
My System SpecsSystem Spec
4 Weeks Ago   #18
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have you a list of the updates that you say you were not allowed to uninstall? What happened when you highlighted one of the updates and then clicked the uninstall option?
My System SpecsSystem Spec
4 Weeks Ago   #19
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

You might be able to uninstall them when you are in Safe Mode.
My System SpecsSystem Spec
4 Weeks Ago   #20
mommafox65

Windows 7 Professional 32-bit
 
 

I was unable to uninstall the Microsoft .NET Framework updates.

The error message code was 0x80070643 "fatal error during installation"

I tried uninstalling in Safe Mode as well.
My System SpecsSystem Spec
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 2052 & 2503 Errors when attempting to Install or Uninstall programs




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