Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows explorer keeps crashing

22 Mar 2018   #21
Marie SWE

1xWin7 Home X64, 2xWin7 Pro x64, 1xWin 2008 R2 server. 1xWinXP Pro, 1xWin 2k and Linux Mint Mate
 
 

Here is one PDF https://www.seagate.com/support/seat...or_windows.pdf
and here is an other http://knowledge.seagate.com/article...language=en-gb
And here is one for DOS. http://knowledge.seagate.com/article...language=en-gb

Edit:
Hopefully, nothing is wrong with your hard drive, so you don't have to buy a new one.:)


My System SpecsSystem Spec
.
22 Mar 2018   #22
Marie SWE

1xWin7 Home X64, 2xWin7 Pro x64, 1xWin 2008 R2 server. 1xWinXP Pro, 1xWin 2k and Linux Mint Mate
 
 

One of my notebook computer's hard drive is full of bad sectors .. so I'm just waiting for that day when I start it, it will be dead.
So if the test detects bad sectors. do not save any valuable data on it and replace it when you have the opportunity
My System SpecsSystem Spec
22 Mar 2018   #23
Megahertz07

Windows 7 HP 64
 
 

Use the Seagate diagnostic tool to test your disk. https://www.seagate.com/support/downloads/seatools/

If you find your drive has bad clusters or bad blocks, replace it ASAP.
Bad sectors and / or bad clusters means your drive is dying.

Buy a small SSD (128G) for Windows and programs, a HDD for data and a HDD to make backups.
During Win 7 installation move the C:\Users to D:\Users (Use Kari tutorial, very easy). I can guide you as I did on my desktop.

On the backup drive also install win 7 and install the backup and disk image software. Once a week, attach the power cable and do your data backup from Main data drive.
My System SpecsSystem Spec
.

22 Mar 2018   #24
denisblu

windows 7 professional
 
 

Thank you so much Marie and Megahertz07 for your help! You are both amazing! I put back the HD in the old computer and I will try to run the diagnostic test this evening. I will let you know the outcome.
My System SpecsSystem Spec
22 Mar 2018   #25
Marie SWE

1xWin7 Home X64, 2xWin7 Pro x64, 1xWin 2008 R2 server. 1xWinXP Pro, 1xWin 2k and Linux Mint Mate
 
 

I keep my fingers crossed that everything goes smoothly for you this evening.

Edit:
Megahertz07 suggestions are very good. If the C disk would crash then your user data is easy to find.
I have done so on my mother's computer.
I myself never saves files in my documents folders, so I haven't moved them on my computers.

And the magic words all over the forum.. always backup, backup and backup.
My System SpecsSystem Spec
22 Mar 2018   #26
Megahertz07

Windows 7 HP 64
 
 

As you can't trust your HDD better use the Seatools for DOS. Download the ISO file, burn a cd, boot the computer from it and run the tool. https://www.seagate.com/files/www-co...sDOS223ALL.ISO
My System SpecsSystem Spec
27 Mar 2018   #27
denisblu

windows 7 professional
 
 

Hi! I reinstalled windows 7 and everything seems to work like a charm now!! Should I still run the test on the HDD or the fact that everything is smooth demonstrates that the issue came from the operating system and not from the hardware?
My System SpecsSystem Spec
27 Mar 2018   #28
Megahertz07

Windows 7 HP 64
 
 

Better be safe than sorry.
Do a diagnostic with Seagate tools.
My System SpecsSystem Spec
02 Apr 2018   #29
denisblu

windows 7 professional
 
 

Ok. I had to format again. I have the impression that windows update messes up everything completely. I deactivate windows update. Now I am using the seagate tools. Which test should I choose from the list? I did the smart test and it passes. The short drive self test failed quickly. The short generic test failed at 3%. Is there a test that says for sure if the drive is good or not? Should I try a fix all?
My System SpecsSystem Spec
02 Apr 2018   #30
denisblu

windows 7 professional
 
 

Here below the first log I got:
4/2/2018 5:08:19 PM
Model Number: ST3250310AS
Serial Number: 9RY1VQLM
Firmware Revision: 3.ADA
SMART - Started 4/2/2018 5:08:19 PM
SMART - Pass 4/2/2018 5:08:25 PM
Identify - Started 4/2/2018 5:10:32 PM
Short DST - Started 4/2/2018 5:11:28 PM
Short DST - FAIL 4/2/2018 5:11:56 PM
SeaTools Test Code: A6DEEAE4
Short Generic - Started 4/2/2018 5:12:11 PM
Short Generic - FAIL 4/2/2018 5:12:18 PM
SeaTools Test Code: A6DEEAC4
Fix All Fast - Started 4/2/2018 5:16:14 PM
Fix All Fast - FAIL 4/2/2018 5:33:37 PM
SeaTools Test Code: A6DEEAC4

Then I did another long test through dos. It found 72 error but it repaired them all. Then, I ran another test but again it found errors. I am not sure how reliable this tool is. The computer seems to work perfectly fine like a new computer. I really don't know what to do. I deactivated all windows update for now. Don't need them anyway for what I am doing with this computer (office work)...Let me know what you think.
My System SpecsSystem Spec
Reply

 Windows explorer keeps crashing




Thread Tools




Similar help and support threads
Thread Forum
windows explorer crashing
hi all, having trouble in Windows 7 moving files within documents and importing them from camera, sd card, hardrive etc. every time i attempt it `windows explorer` crashes, only been the last couple of weeks with this problem, any help would be appreciated, ty (just crashes and returns to where i...
General Discussion
BSOD Error 1033 - Internet Explorer crashing - Gadgets crashing
Hello Forum, I have the following issues - 1. First received the message on the computer from MS informing that we had an error - went to view details it said that we had a Error 1033. I went and pushed the button to get MS to fix this issue - but continually receive the message that I have...
BSOD Help and Support
Windows Explorer crashing, adobe plug in crashing.
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
General Discussion
Windows explorer (not Internet explorer) is crashing
Hi all, I am using Window7 64 bit version. I have a problem when I was trying to open a folder. When I open this particular folder windows explorer is crashing and saying cannot access memory (with different addresses). All other folders are opening properly. Also, there are few vedio files in...
BSOD Help and Support
Windows Explorer (explorer.exe) is constantly crashing
hi, after 5 or 6 months of using, explorer.exe started crashing constantly, it crashes every 10-15 minutes and freezes the screen, then i restart the process and continue using. here is the problem signature : Problem Event Name: APPCRASH Application Name: Explorer.EXE
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:06.
Twitter Facebook Google+