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#1
Windows explorer keeps crashing
Hello all,
I have Windows 7 on a Dell desktop. I formatted it a few months ago. It was working for 2/3 months as if it was new. Since last week, everything is working except that windows explorer keep crashing. There is no way for me to use it. Same problem in safe mode. I tried the sfc scan tool in Dos. He found issues but says that it cannot resolve them. I also tried all the restore points available but the restoration is always blocked by some error messages. I have no access to msconfig. The detail in the error message says that the dqveclnt.dll is damaged. I tried to move the explorer.exe file to another folder but I cannot do any moving manipulation as explorer crashed immediately. I cannot format again since there is no way to back up without going into the explorer. There should be a solution? Is it a malware or a virus? Malware bytes did not find any threat. I also run cc cleaner. Unfortunately nothing helped so far: Let me know what you think and how I can fix this.
Denis