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Windows 7: Windows 7 error reporting

02 Apr 2018   #1
ariespaan

Windows-7 64 Bits Home Premium
 
 
Windows 7 error reporting

The last days, i use the windows-7 program: eventvwr for examening the logbooks
When i start the system there about 12 lines, with Windows 7 error reportings
I dont know wat caused these problems and i wonder if it can hurt my system.
Can somebody explain these errors?

I added some 5 screenshots of de error-reports, all of them have the id=1001




Attached Thumbnails
Windows 7 error reporting-fs-cap-0118.jpg   Windows 7 error reporting-fs-cap-0119.jpg   Windows 7 error reporting-fs-cap-0120.jpg   Windows 7 error reporting-fs-cap-0121.jpg   Windows 7 error reporting-fs-cap-0122.jpg  

My System SpecsSystem Spec
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02 Apr 2018   #2
padams398

Windows 7 Home Premium 32bit
 
 

On my control panel the icon for my computer shows a yellow triangle. I have tried troubleshooting with no luck. Any ideas?
My System SpecsSystem Spec
02 Apr 2018   #3
ineuw

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

padams398, your issue is unrelated to ariespaan's post. Please post it as a separate issue, under a new title.

As for Event ID 1001 in itself is not an error but a notice that something has changed in the Event reporting.
\EWR is a Windows Error Reporting folder, and the contents are not legible. My recommended action is to clear all errors from the Event Viewer and reboot the system and immediately check the Event Viewer. In general, most system errors are generated during start up.

Regardless of the two different posts, both of you may benefit from running a system file check and the chkdsk utilities from a command prompt (as administrators) and check the results:
Code:
sfc /scannow
and then run 
chkdsk: C: /v /f
My System SpecsSystem Spec
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03 Apr 2018   #4
ariespaan

Windows-7 64 Bits Home Premium
 
 

I started the post about: windows 7 error reporting
I have now some additional questions
The eventvwr logboek shows for example 3 errors:

1. P1 wmprph.exe 2 p1 wmprph.exe 3 p1 firefox.exe
p2 p2 p2
p3 p3 p3
p4 ntdll.dll p4 jscript.dll p4 mozglue.dll
p5 p5 p5
p6 p6 p6
p7 c0000005 p7 c000041D p7 80000003
p8 p8 08

I asume that field: p7 contains an error-code, and if i am wright: is there somewhere an explantion to find about these error-codes?
My System SpecsSystem Spec
03 Apr 2018   #5
ariespaan

Windows-7 64 Bits Home Premium
 
 

Note when i start windows with no internet connection, all error-messages do not appear anymore
However when starting again with internet-connectiion all these error-messages are coming back
So windows and firefox need to do something on internet before starting the system
Remarkable is that for instance the firefox-error is coming, although firefox is not even started by me yet.
My System SpecsSystem Spec
03 Apr 2018   #6
ineuw

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ariespaan View Post
Note when i start windows with no internet connection, all error-messages do not appear anymore
However when starting again with internet-connectiion all these error-messages are coming back
So windows and firefox need to do something on internet before starting the system
Remarkable is that for instance the firefox-error is coming, although firefox is not even started by me yet.
Without the Event IDs what you provide is meaningless. It is unlikely that Firefox is the cause. The problem is most likely the Windows internet connection. Please implement the following in the order below.

1. Download this batch file from the forum and clear all events.
Event Viewer One Click Clear
Do not keep old events, they are meaningless. During testing always clear the events before a reboot. Problems occur at the startup of something. Windows or the Internet

2. Reboot and open the Event viewer.

3. On the top left column of the EV, click on Custom Views > Administrative Events, and this will list a summary of problems regardless of their source. (See attached image).

4. List here or upload a screenshot of all the errors with their Event IDs, then close the Viewer. This will us if there is a system problem.

5. Use another browser other than Firefox, open the Event Viewer again and see what errors are generated in the EV. If there are errors, provide the Event ID only.

6. If new errors occurred, open a Command Prompt Window and type:

Code:
ipconfig /all
The more detail you provide about your apps, the easier to find and resolve the issue.


Attached Thumbnails
Windows 7 error reporting-administrative-events.jpg  
My System SpecsSystem Spec
04 Apr 2018   #7
ariespaan

Windows-7 64 Bits Home Premium
 
 

Dear user: Ineuw
I have done what you ask me to do and i have addes 2 screenshots
I must say that i have an internet-connection via a LAN-connection (wired solution) and i am not using the WLAN-connection (I disabled also Wlan-connection on my router)
Probably could that be the pronblem?

I even discovered that when i start my system en after that i did not start any further application
(So windows is idle for 12 a 15 minutes) these error-messages appear after 15 minutes.
Why did windows come with these error-messages after 15 minutes?
My System SpecsSystem Spec
04 Apr 2018   #8
ariespaan

Windows-7 64 Bits Home Premium
 
 

Sorry user: Ineuw i forgot to send 2 screenshots i mentioned in the previous post
Here the are


Attached Thumbnails
Windows 7 error reporting-fs-cap-0125.jpg   Windows 7 error reporting-fs-cap-0126.jpg  
My System SpecsSystem Spec
04 Apr 2018   #9
ineuw

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Almost all errors are related to your network, and/or networking card and Firefox is reacting to these problems, as well as others. The messages appearing in the Event Window after some idling time is the server scanning your workstation periodically and has nothing to do Firefox. Since you are on a network and I am on a single user desktop, it is impossible for me to pinpoint exactly what is wrong because I don't know your system, But not every Event ID is an error.

Here are some recommendations. The info below is in the order posted.
  1. You must be an administrator, (and a trusted installer in some cases to make changes).
  2. Cleanup Windows temp files Accessories > System Tools > Disk cleanup. This may help with some of the Event ID errors.
  3. Let me know which version of Firefox are you using? Find this info in Help > About. This is important.
  4. wmprph.exe = Firefox has a problem with a plugin. Are you using Windows Media Player? Is there a plugin for it in Firefox? If it is yes, disable, or uninstall it. You will find it under Tools > Addons > Plugins. I would also uninstall WMP completely and recommend using Videolan (VLC).
  5. jscript.dll is part of Internet Explorer. (which version?) I recommend not to use any version IE, it cannot be uninstalled, only turned turned off in Control Panel > All Control Panel Items > Programs and Features > Turn Windows features on / off.
  6. mozglue.dll indicates that the Firefox version may be out of date.
  7. Event ID 12348: Volume Shadow Copy need access to the volume root directory. For this you need to be an Administrator and with the proper authorization. Usually VSS is needed for backup.
  8. Event ID 3057: Irrelevant but it may also be related to ID:12348
  9. Event ID 3191: Successful completion of ID: 3057
  10. Event ID 3: Server related
  11. Event ID 4: Server related
  12. Event ID 1000: Successful completion of Security policy.
  13. Event ID 4001: Is not an error, it tells you that network connection was successful. (see my screenshot)
  14. Perform whatever corrections possible from the above list, then clear the events as before with the batch file, reboot, expand the Event View window by pulling down the frame at the bottom and post a new screenshot.
  15. Pull down to extend the bottom frame of the command prompt window and post a screenshot of your network configuration "ipconfig /all" - so that everything is visible.
My System SpecsSystem Spec
05 Apr 2018   #10
ariespaan

Windows-7 64 Bits Home Premium
 
 

Dear Ineuw,

Thanks for your excellent report. Here are my answers:

1. I Am logged in as Administrator
2. Clean-up Is done
3. I Use Firefox 43.0.1 (Shame for me) and also 57.0.2 (As a Portable App)
4. The Firefox-messages appear almost when i not had even started FF!!)
I don not use WMP only sometimes VLC and mostly Light Alloy
I see my Firefox uses indeed the Plugin-Container
5. I don not use I.E. only FF, but i shall disable it as you suggested
6. Mozgue.dll, Yes I know probably FF is out of date (At least 43.0.1)
7 till 15 I understand these answers

I must say at last, that all these messages mostly appear when i am connected to the Internet,
When i start the system, without an Internet-connection all these messages (at least the most) do not appear.

So i think that most of these messages appear do tue the problem of out-of-date's of some applications
My System SpecsSystem Spec
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 Windows 7 error reporting




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