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Windows 7: Windows 7 will Shutdown but not auto Restart

14 Apr 2018   #1
subyroo

Windows 7 Ultimate 64 bit SP1
 
 
Windows 7 will Shutdown but not auto Restart

My wife's PC will Shutdown but not auto Restart when you choose Restart, you either have to turn it off completely via the power button for 4 secs. or by using the Restart button on the case.

I have searched the net but haven't found a solution to date, can anybody assist me please.

Regards,


My System SpecsSystem Spec
.
14 Apr 2018   #2
TechnoMage2016

Windows 7 Ultimate, SP1, x86
 
 

You've not done your "DO's" as to what PC, what make and model, what OS, etc. ???

How do you normally shut down that PC?

For years I've had just ONE way to shut down any of my 20 PC's and the PC's of my 100+ customers.

I put a shortcut to the Windows Shutdown command, on the desktop, for ease of use.

For Windows 7, for instance, since you've posted in the Windows 7 forum, I use the shortcut with the syntax, %windir%\System32\shutdown.exe /s /t 1

If you'd like to use this shortcut on your own PC, just copy and paste the above blue line into a new desktop shortcut.

Please fill in the blanks, as I've outlined above, so we can better help you.
Cheers Mate!

My System SpecsSystem Spec
14 Apr 2018   #3
TheDeerDude

Windows 7 HP x64
 
 

To clarify, when you choose "Shut down" from the start menu, the computer shuts down just fine?

However, when you choose "Restart", what happens?

When "restarting" the computer is supposed to shut down, and start right up again and boot into Windows. What does yours do instead?

There are no physical "restart" buttons on your computer case. There is the power button, which when held down for a few seconds will abruptly shut down the machine (not good, only to be used when the computer freezes completely) and sometimes a reset button, that will reset the machine and make it re-boot.
My System SpecsSystem Spec
.

14 Apr 2018   #4
subyroo

Windows 7 Ultimate 64 bit SP1
 
 

Quote   Quote: Originally Posted by TechnoMage2016 View Post
You've not done your "DO's" as to what PC, what make and model, what OS, etc. ???

How do you normally shut down that PC?

For years I've had just ONE way to shut down any of my 20 PC's and the PC's of my 100+ customers.

I put a shortcut to the Windows Shutdown command, on the desktop, for ease of use.

For Windows 7, for instance, since you've posted in the Windows 7 forum, I use the shortcut with the syntax, %windir%\System32\shutdown.exe /s /t 1

If you'd like to use this shortcut on your own PC, just copy and paste the above blue line into a new desktop shortcut.

Please fill in the blanks, as I've outlined above, so we can better help you.
Cheers Mate!

I use the same Shutdown shortcut except that I use: /s /t 00 instead and I use -r -t 00 for my Restart shortcut.
Now it doesn't matter whether I am Restarting (reboot) using this shortcut or following a MS window after an update etc., the PC will shutdown but will not Reboot back into Win 7.

Motherboard - P35-DS3L
CPU - Core 2 Duo E6550 @2.35GHz
Memory - 4GB DDR2 (PC2-5300)
OS - Windows 7 Ultimate x64 Service Pack 1
My System SpecsSystem Spec
14 Apr 2018   #5
subyroo

Windows 7 Ultimate 64 bit SP1
 
 

Quote   Quote: Originally Posted by TheDeerDude View Post
To clarify, when you choose "Shut down" from the start menu, the computer shuts down just fine?

However, when you choose "Restart", what happens?

When "restarting" the computer is supposed to shut down, and start right up again and boot into Windows. What does yours do instead?

There are no physical "restart" buttons on your computer case. There is the power button, which when held down for a few seconds will abruptly shut down the machine (not good, only to be used when the computer freezes completely) and sometimes a reset button, that will reset the machine and make it re-boot.
When I "restart" the PC it shutdowns and remains in that mode, it does not start right back again, I have to press the Reset button on the front of the case.

There are 2 buttons on the front of this case - 1 Lge one - Power and 1 Sml one - Reset (Reboot), similar to the picture below.


Attached Images
Windows 7 will Shutdown but not auto Restart-computer-case-outside-front-01.jpg 
My System SpecsSystem Spec
15 Apr 2018   #6
TheDeerDude

Windows 7 HP x64
 
 

Thanks for clarifying. Very interesting. Has it always done this, or did this start happening after some recent windows updates or other changes?
My System SpecsSystem Spec
15 Apr 2018   #7
SD60659

10 Home 64 Bit
 
 

Since I'm new here and people have been very helpful on the thread I posted, I'm going to cautiously dip my toe in here.
My immediate thoughts when I read this were ATX Power supply problem. I was building PC's before ATX was even a thing, and I seem to remember encountering a similar problem on a build when ATX first came out.

Waaaay back in the the days of W95 (and obvioulsy prior) you had to use the power button to turn off after selecting shut down. Anyone else remember the "It is now safe to turn off your computer" screen?! When ATX came out it did away with this and as I remember it that was its main distinction from previous PSU's. Do you have another PSU you can swap out with?

Apologies to the professionals here if I'm way off base, don't want to give anyone bad advice but this hit me as a potential cause of the problem.
My System SpecsSystem Spec
16 Apr 2018   #8
subyroo

Windows 7 Ultimate 64 bit SP1
 
 

Quote   Quote: Originally Posted by TheDeerDude View Post
Thanks for clarifying. Very interesting. Has it always done this, or did this start happening after some recent windows updates or other changes?
No it is not a recent thing, it has been like this for a couple of months now. It doesn't bother my wife much but it annoys the hell out of me though.

I ran a startup repair from the Win 7 Disk yesterday and that did fix something in the startup area, but
not the problem we are discussing.
I have Googled myself out trying to find an answer to the problem, I cannot even remember if it happened after an update, it has been that long.
My System SpecsSystem Spec
16 Apr 2018   #9
subyroo

Windows 7 Ultimate 64 bit SP1
 
 

Quote   Quote: Originally Posted by SD60659 View Post
Since I'm new here and people have been very helpful on the thread I posted, I'm going to cautiously dip my toe in here.
My immediate thoughts when I read this were ATX Power supply problem. I was building PC's before ATX was even a thing, and I seem to remember encountering a similar problem on a build when ATX first came out.

Waaaay back in the the days of W95 (and obvioulsy prior) you had to use the power button to turn off after selecting shut down. Anyone else remember the "It is now safe to turn off your computer" screen?! When ATX came out it did away with this and as I remember it that was its main distinction from previous PSU's. Do you have another PSU you can swap out with?

Apologies to the professionals here if I'm way off base, don't want to give anyone bad advice but this hit me as a potential cause of the problem.
SD60659, Thanks for your input, anything is possible when it comes to PC's.
I'll take the side off and have a look at the PSU brand tomorrow sometime.
My System SpecsSystem Spec
16 Apr 2018   #10
TechnoMage2016

Windows 7 Ultimate, SP1, x86
 
 

Just for whatever it's worth to whomsoever gives a hoot....

I just got through fixing a neighbors eMachine that would not boot up.
I had just cleaned it out and installed a new CMOS battery less than two weeks ago, and the PSU checked out AOK with my digital PSU tester, so that didn't leave a lot to look at.

It had/has two 2GB DDR2 ram sticks in it, so I just pulled them both out and hit the ON switch. The motherboard beeped loudly, to denote a RAM failure.
So I took both ram sticks into my little shop and thoroughly cleaned the gold edge connectors.
I first polished them up nice and shiny with an eraser and then cleaned them (the edge connectors) off with a rag soaked in lacquer thinner.

When I reinstalled the ram and hit the power button, the 9 yr old PC came right UP!
I then ran several scans and tests and it worked perfectly. So when ram is the last thing to suspect that's causing a problem, I always take it out and polish up the gold edge connectors.

Cheers Mates!
TechnoMage
My System SpecsSystem Spec
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 Windows 7 will Shutdown but not auto Restart




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