New
#11
Dear all,
Regarding the discussed issue, I have noticed a strange pattern that maybe explain the cause of the problem. The Shut Down problem occurs when I have the Mozilla browser open, l close it quickly and suddenly I shut down the pc.
I was checking the processes in the task manager when I close the Mozilla browser and I saw the process “COM Surrogate” to start and after a while to stop.
I haven’t noticed, at any time, the Shut Down problem when the “COM Surrogate” had stopped.
Any idea?