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Windows 7: User Profile loading complications

18 Apr 2018   #1
allstar689

Windows 7 Home Premium 64bit
 
 
User Profile loading complications

Sometimes when starting Windows 7, it loads my profile, but only partially, leaving most of the desktop icons missing and all the taskbar icons blank.

Other times, it boots to a "temporary profile."

The normal profile does sometimes load as well, but the problems return only sometimes whenever I decide to reboot Windows.

All these problems began when I got a BSOD about two weeks ago, and I'm trying to figure out how I can fix this issue without reinstalling Windows.

I have checked the Event Viewer, and some of the errors from when my profile fails to load include:

Quote:
Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

DETAIL - The process cannot access the file because it is being used by another process.
for C:\Users\USERNAME\ntuser.dat
Quote:
Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile.

DETAIL - The process cannot access the file because it is being used by another process.
Quote:
Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.
Quote:
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
Quote:
Windows cannot load classes registry file.
DETAIL - The process cannot access the file because it is being used by another process.
Another type of error shows up whenever I shut down Windows at all, even long before the problems began. The registry handles in this error vary from time to time.

Quote:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
30 user registry handles leaked from \Registry\User\S-1-5-21-1949383883-3367171520-4161587469-1001:
Process 2348 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\TrustedPeople
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Policies\Microsoft\SystemCertificates
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Policies\Microsoft\SystemCertificates
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Policies\Microsoft\SystemCertificates
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Policies\Microsoft\SystemCertificates
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Policies\Microsoft\SystemCertificates
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Policies\Microsoft\SystemCertificates
Process 2348 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Policies\Microsoft\SystemCertificates
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\Disallowed
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\Root
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\Root
Process 2348 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\Root
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\My
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\My
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\CA
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\CA
Process 2348 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\CA
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 2348 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 4464 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\trust
Process 1860 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\trust
Process 2348 (\Device\HarddiskVolume2\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1001\Software\Microsoft\SystemCertificates\trust
I always keep my system in check, as I have an anti-malware tool and keep my startup programs at a minimal.

I have also tried a few "solutions" in order to fix the problems, but they don't seem to do anything, so I came to this forum in a last ditch effort to find a solution.

Thanks in advance.


My System SpecsSystem Spec
.
19 Apr 2018   #2
samuria

win 8 32 bit
 
 

Welcome to the forum. First job is create a new administrator account before you get locked out of the PC. Second run chkdsk c: / r from an admin cmd prompt it will test the disk on start and may take a long time. See if the profile works then if not you may need to login to the new account and copy data only from old profile
My System SpecsSystem Spec
19 Apr 2018   #3
allstar689

Windows 7 Home Premium 64bit
 
 

Hi. Thanks for the response, since I have Windows installed on an SSD would it be safe for me to run chkdsk c: / r on it? Or should I just skip to the part where I copy data to a new profile?
My System SpecsSystem Spec
.

19 Apr 2018   #4
allstar689

Windows 7 Home Premium 64bit
 
 

Okay, so I created two new profiles, a new one and a temporary one. After copying the data from the old to the new via the temporary profile, I logged in to the new profile and everything seemed fine. After I was done setting things up, I decided to reboot and when I did, the new profile only did the partial load. Rebooting again and everything loaded normally. This is what would happen with the old profile.

I decided to have another look at the event viewer and I saw these two errors with Source: "User Profile Service"

Quote:
Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

DETAIL - The process cannot access the file because it is being used by another process.
for C:\Users\NEWUSER\AppData\Local\Microsoft\Windows\\UsrClass.dat
Quote:
Windows cannot load classes registry file.
DETAIL - The process cannot access the file because it is being used by another process.
My computer loads pretty quickly, so is it just not giving it enough time for the profile to load?

I also get this message whenever I reboot still:
Quote:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
9 user registry handles leaked from \Registry\User\S-1-5-21-1949383883-3367171520-4161587469-1009:
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009\Software\Policies\Microsoft\SystemCertificates
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009\Software\Policies\Microsoft\SystemCertificates
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009\Software\Microsoft\SystemCertificates\My
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009\Software\Microsoft\SystemCertificates\CA
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009\Software\Microsoft\SystemCertificates\trust
Process 6840 (\Device\HarddiskVolume2\Windows\SysWOW64\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-1949383883-3367171520-4161587469-1009\Software\Microsoft\SystemCertificates\Root
Is there any way I can prevent this error?

Also would it also be safe to delete the old profile at any point?

Thanks again for the help.

UPDATE: Now I seem to be getting a bunch of 10023 search errors in the viewer. What do these mean?
My System SpecsSystem Spec
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 User Profile loading complications




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