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#1
User profile zapped, all files saved in c:\users
Ok, this is a weird one. A user sent me the errors attached and she said they just came in like a flurry and she couldn't get rid of them. I instructed her to reboot. When she did, her desktop, my docs, my pictures, etc. were gone.
I worked with her this morning and found her files in her c:\users\username folder. My Docs is synced to OneDrive so that's good but My Pics aren't (yet). Why would the desktop, etc. be empty yet they be stored in their actual location?
I wish I could find it, but there was an error where she couldn't log into the computer. I was able to get in via safe mode and get her files moved over but this one is totally different from that time. I mention this as I'm hoping this is the last time this happens.
What else do you need from me to put pieces together for it?