New
#1
HELP NEEDED! Win7 DWM.EXE issues upon install any m$ rollup of 2018
Howdy,
Here is a copy of my post @ m$ support forum. Of course it's the unanswered one:
This dwm.exe issue is confirmed to be just another trouble directly from m$ due to the complete mess with a recent years m$ updating, and it affects yet all m$ 2018 massive patches known as rollups & previews at least if installed on win7sp1x64ultimate!
So ANY of these now minimum 7 consecutive m$ updates starting from January 2018 is plagued by this annoying problem - at least on computers with older hardware (CPU & video card) , although with a nice remedy as a simple uninstall of the known culprit.
1.Technically if any 2018 rollup/preview patch installed dwm.exe process performs abnormally and crashes/restarts when acquired some 28MB of its size accompanying by Error ID 9020 – 'The Desktop Window Manager has encountered a fatal error (0x8898009b)' coupled with an info record 'The Desktop Window Manager has exited with code (0x8898009b)' and even occasional screen crashes!
2. Another side effect of this incorrect operation of dwm.exe process, when it's close to some its unclear critical point like 28MB in size, is the 2nd issue as leftovers in taskbar of already closed windows . Please refer to a snapshot below where Registry Editor & Notepad windows are actually closed.
Please consider this message as the official complain to m$ when now I yet can't install any of m$ massive patches 2018 on my 3 genuine win7 laptops around. Also please refer to my currently hidden updates list as below:
Thank you.
Rgds,
A link to original posted in April: https://answers.microsoft.com/en-us/...f-0f4e73856999
Well, now I've tested also May 8, 2018—KB4103718 (Monthly Rollup) as well as May 8, 2018—KB4103712 (Security-only update) and it's all same. These issues persisted as before - maybe less but persisted!
Moreover when dwm.exe is a critical win7 process & therefore not recommended for debagging by m$ SDK 7.1, 8.1, or 10 debugging tools (pls refer to https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx), although it's possible in general by adding to win7 registry a key add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dwm.exe" /v debugger /t REG_SZ /d ""C:\Program Files\Debugging Tools for Windows (x64)\windbg.exe" -g ", but it returns no crash dumps but just screen crashes, then I've installed another debugger of m$ aka Debug Diagnostic Tool v2 Update 2 https://www.microsoft.com/en-us/down....aspx?id=49924 and short manual https://blogs.msdn.microsoft.com/cha...shing-process/
Well, no dwm.exe crash dumps again! However I got debugging logs with same process exit error 0x8898009b but also a list of files involved like attached below.
Log#1:
Log#2:Loading control script C:\Program Files\DebugDiag\scripts\CrashRule_Process_dwm.exe.vbs
DumpPath set to D:\...skipped...\Logs\Crash rule for dwm.exe
[5/11/2018 7:30:45 PM]
Process created. BaseModule - C:\Windows\system32\Dwm.exe. BaseThread - System ID: 2556
C:\Windows\SYSTEM32\ntdll.dll loaded at 0x77340000
Thread created. New thread - System ID: 2704
Thread created. New thread - System ID: 2708
Thread created. New thread - System ID: 2940
Thread created. New thread - System ID: 2944
C:\Windows\system32\kernel32.dll loaded at 0x77120000
C:\Windows\system32\KERNELBASE.dll loaded at 0xfd250000
C:\Windows\system32\GDI32.dll loaded at 0xfd850000
C:\Windows\system32\USER32.dll loaded at 0x77240000
C:\Windows\system32\LPK.dll loaded at 0xfd710000
C:\Windows\system32\USP10.dll loaded at 0xfd640000
C:\Windows\system32\msvcrt.dll loaded at 0xfdcd0000
C:\Windows\system32\UxTheme.dll loaded at 0xfb3c0000
C:\Windows\system32\IMM32.dll loaded at 0xff4f0000
C:\Windows\system32\MSCTF.dll loaded at 0xff520000
C:\Windows\system32\dwmredir.dll loaded at 0xf8100000
C:\Windows\system32\dwmcore.dll loaded at 0xf6a70000
C:\Windows\system32\ADVAPI32.dll loaded at 0xfd560000
C:\Windows\SYSTEM32\sechost.dll loaded at 0xfe470000
C:\Windows\system32\RPCRT4.dll loaded at 0xfe140000
C:\Windows\system32\WindowsCodecs.dll loaded at 0xfae50000
C:\Windows\system32\ole32.dll loaded at 0xfe270000
C:\Windows\system32\d3d10_1.dll loaded at 0xf80c0000
C:\Windows\system32\d3d10_1core.dll loaded at 0xf8060000
C:\Windows\system32\dxgi.dll loaded at 0xf6a10000
C:\Windows\system32\VERSION.dll loaded at 0xfbef0000
C:\Windows\system32\dwmapi.dll loaded at 0xfb000000
C:\Windows\system32\d3d11.dll loaded at 0xf6730000
C:\Windows\system32\WINTRUST.dll loaded at 0xfd1e0000
C:\Windows\system32\CRYPT32.dll loaded at 0xfd070000
C:\Windows\system32\MSASN1.dll loaded at 0xfd010000
C:\Windows\system32\nvwgf2umx.dll loaded at 0xf33a0000
C:\Windows\system32\uDWM.dll loaded at 0xf64f0000
C:\Windows\system32\slc.dll loaded at 0xfa8b0000
C:\Program Files (x86)\ABBYY Lingvo x5\LvHook64.dll loaded at 0x80000000
C:\Program Files (x86)\ABBYY Lingvo x5\Detoured64.dll loaded at 0xe89b0000
C:\Windows\system32\OLEAUT32.dll loaded at 0xfd8c0000
C:\Windows\system32\MSIMG32.dll loaded at 0xfa2f0000
C:\Windows\system32\USERENV.dll loaded at 0xfd380000
C:\Windows\system32\profapi.dll loaded at 0xfd020000
C:\Windows\system32\SHELL32.dll loaded at 0xfe490000
C:\Windows\system32\SHLWAPI.dll loaded at 0xfd720000
Thread created. New thread - System ID: 8544
Initializing control script
Clearing any existing breakpoints
Current Breakpoint List(BL)
Thread exited. Exiting thread - System ID: 8544. Exit code - 0x00000000
[5/11/2018 7:33:43 PM]
C:\Windows\system32\setupapi.dll loaded at 0xfdd70000
C:\Windows\system32\CFGMGR32.dll loaded at 0xfd030000
[5/11/2018 7:33:44 PM]
C:\Windows\system32\DEVOBJ.dll loaded at 0xfd3b0000
C:\Windows\system32\setupapi.dll Unloaded from 0xfdd70000
C:\Windows\system32\DEVOBJ.dll Unloaded from 0xfd3b0000
C:\Windows\system32\CFGMGR32.dll Unloaded from 0xfd030000
C:\Windows\system32\nvwgf2umx.dll Unloaded from 0xf33a0000
Thread exited. Exiting thread - System ID: 2944. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 2940. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 2708. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 2556. Exit code - 0x8898009b
Process exited. Exit code - 0x8898009b
Debugging Overhead Cost:
Total Elapsed Ticks = 179276 (100%)
Total Ticks Spent in Debugger Engine = 624 (0%)
Total Ticks Spent in Crash Rule Script = 233 (0%)
Log#3:Loading control script C:\Program Files\DebugDiag\Scripts\CrashRule_Process_dwm.exe.vbs
DumpPath set to D:\....skipped...\Logs\Crash rule for dwm.exe
[5/11/2018 7:33:44 PM]
Process created. BaseModule - C:\Windows\system32\Dwm.exe. BaseThread - System ID: 9036
C:\Windows\SYSTEM32\ntdll.dll loaded at 0x77340000
C:\Windows\system32\kernel32.dll loaded at 0x77120000
C:\Windows\system32\KERNELBASE.dll loaded at 0xfd250000
C:\Windows\system32\GDI32.dll loaded at 0xfd850000
C:\Windows\system32\USER32.dll loaded at 0x77240000
C:\Windows\system32\LPK.dll loaded at 0xfd710000
C:\Windows\system32\USP10.dll loaded at 0xfd640000
C:\Windows\system32\msvcrt.dll loaded at 0xfdcd0000
C:\Windows\system32\UxTheme.dll loaded at 0xfb3c0000
C:\Windows\system32\IMM32.dll loaded at 0xff4f0000
C:\Windows\system32\MSCTF.dll loaded at 0xff520000
C:\Windows\system32\dwmredir.dll loaded at 0xf8100000
C:\Windows\system32\dwmcore.dll loaded at 0xf6a70000
C:\Windows\system32\ADVAPI32.dll loaded at 0xfd560000
C:\Windows\SYSTEM32\sechost.dll loaded at 0xfe470000
C:\Windows\system32\RPCRT4.dll loaded at 0xfe140000
C:\Windows\system32\WindowsCodecs.dll loaded at 0xfae50000
C:\Windows\system32\ole32.dll loaded at 0xfe270000
C:\Windows\system32\d3d10_1.dll loaded at 0xf41b0000
C:\Windows\system32\d3d10_1core.dll loaded at 0xf8060000
C:\Windows\system32\dxgi.dll loaded at 0xf6a10000
C:\Windows\system32\VERSION.dll loaded at 0xfbef0000
C:\Windows\system32\dwmapi.dll loaded at 0xfb000000
C:\Windows\system32\d3d11.dll loaded at 0xf6730000
Thread created. New thread - System ID: 2372
Initializing control script
Clearing any existing breakpoints
Current Breakpoint List(BL)
[5/11/2018 7:33:45 PM]
Thread exited. Exiting thread - System ID: 2372. Exit code - 0x00000000
Thread created. New thread - System ID: 9192
Thread created. New thread - System ID: 8856
Thread created. New thread - System ID: 3160
Thread created. New thread - System ID: 9120
C:\Program Files (x86)\ABBYY Lingvo x5\LvHook64.dll loaded at 0x80000000
C:\Program Files (x86)\ABBYY Lingvo x5\Detoured64.dll loaded at 0xe89b0000
C:\Windows\system32\OLEAUT32.dll loaded at 0xfd8c0000
C:\Windows\system32\MSIMG32.dll loaded at 0xfa2f0000
C:\Windows\system32\USERENV.dll loaded at 0xfd380000
C:\Windows\system32\profapi.dll loaded at 0xfd020000
C:\Windows\system32\SHELL32.dll loaded at 0xfe490000
C:\Windows\system32\SHLWAPI.dll loaded at 0xfd720000
C:\Windows\system32\POWRPROF.DLL loaded at 0xfb470000
C:\Windows\system32\SETUPAPI.dll loaded at 0xfdd70000
C:\Windows\system32\CFGMGR32.dll loaded at 0xfd030000
C:\Windows\system32\DEVOBJ.dll loaded at 0xfd3b0000
C:\Windows\system32\POWRPROF.DLL Unloaded from 0xfb470000
C:\Windows\system32\SETUPAPI.dll Unloaded from 0xfdd70000
C:\Windows\system32\DEVOBJ.dll Unloaded from 0xfd3b0000
C:\Windows\system32\CFGMGR32.dll Unloaded from 0xfd030000
C:\Windows\system32\POWRPROF.DLL loaded at 0xfb470000
C:\Windows\system32\SETUPAPI.dll loaded at 0xfdd70000
C:\Windows\system32\CFGMGR32.dll loaded at 0xfd030000
C:\Windows\system32\DEVOBJ.dll loaded at 0xfd3b0000
C:\Windows\system32\POWRPROF.DLL Unloaded from 0xfb470000
Thread exited. Exiting thread - System ID: 3160. Exit code - 0x00000000
C:\Windows\system32\WINTRUST.dll loaded at 0xfd1e0000
C:\Windows\system32\CRYPT32.dll loaded at 0xfd070000
C:\Windows\system32\MSASN1.dll loaded at 0xfd010000
C:\Windows\system32\SETUPAPI.dll Unloaded from 0xfdd70000
C:\Windows\system32\DEVOBJ.dll Unloaded from 0xfd3b0000
C:\Windows\system32\CFGMGR32.dll Unloaded from 0xfd030000
C:\Windows\system32\nvwgf2umx.dll loaded at 0xd2760000
C:\Windows\system32\nvwgf2umx.dll Unloaded from 0xd2760000
C:\Windows\system32\nvwgf2umx.dll loaded at 0xd1910000
C:\Windows\system32\nvwgf2umx.dll Unloaded from 0xd1910000
C:\Windows\system32\nvwgf2umx.dll loaded at 0xd2760000
Thread exited. Exiting thread - System ID: 9120. Exit code - 0x00000000
Thread created. New thread - System ID: 8512
C:\Windows\system32\uDWM.dll loaded at 0xf64f0000
C:\Windows\system32\slc.dll loaded at 0xfa8b0000
Thread created. New thread - System ID: 4832
[5/11/2018 7:34:15 PM]
Thread created. New thread - System ID: 9004
Thread created. New thread - System ID: 7284
[5/11/2018 7:35:22 PM]
Thread exited. Exiting thread - System ID: 9004. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 7284. Exit code - 0x00000000
Skipping exception event during detach/reload
Request to reload script recieved. Loading control script C:\Program Files\DebugDiag\Scripts\CrashRule_Process_dwm.exe.vbs
Loading control script C:\Program Files\DebugDiag\scripts\CrashRule_Process_dwm.exe.vbs
DumpPath set to D:\...skipped...\Logs\Crash rule for dwm.exe
[5/11/2018 7:36:45 PM]
Initializing control script
Clearing any existing breakpoints
Current Breakpoint List(BL)
[5/11/2018 9:01:01 PM]
Thread created. New thread - System ID: 8456
Thread created. New thread - System ID: 9440
[5/11/2018 9:01:13 PM]
C:\Windows\system32\setupapi.dll loaded at 0xfdd70000
C:\Windows\system32\CFGMGR32.dll loaded at 0xfd030000
C:\Windows\system32\DEVOBJ.dll loaded at 0xfd3b0000
C:\Windows\system32\setupapi.dll Unloaded from 0xfdd70000
C:\Windows\system32\DEVOBJ.dll Unloaded from 0xfd3b0000
C:\Windows\system32\CFGMGR32.dll Unloaded from 0xfd030000
Thread created. New thread - System ID: 2520
Thread exited. Exiting thread - System ID: 4832. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 9440. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 2520. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 8456. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 8856. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 9036. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 9192. Exit code - 0x8898009b
Process exited. Exit code - 0x8898009b
Debugging Overhead Cost:
Total Elapsed Ticks = 5249012 (100%)
Total Ticks Spent in Debugger Engine = 421 (0%)
Total Ticks Spent in Crash Rule Script = 265 (0%)
Can anybody experienced be so kind to point me on a potential culprit or at least suspect? If it's possible after all.Loading control script C:\Program Files\DebugDiag\Scripts\CrashRule_Process_dwm.exe.vbs
DumpPath set to D:\....skipped....\Logs\Crash rule for dwm.exe
[5/11/2018 9:01:14 PM]
Process created. BaseModule - C:\Windows\system32\Dwm.exe. BaseThread - System ID: 9740
C:\Windows\SYSTEM32\ntdll.dll loaded at 0x77340000
Thread created. New thread - System ID: 4048
Thread created. New thread - System ID: 9264
Thread created. New thread - System ID: 9004
C:\Windows\system32\verifier.dll loaded at 0xf4180000
C:\Windows\system32\kernel32.dll loaded at 0x77120000
C:\Windows\system32\KERNELBASE.dll loaded at 0xfd250000
C:\Windows\system32\GDI32.dll loaded at 0xfd850000
C:\Windows\system32\USER32.dll loaded at 0x77240000
C:\Windows\system32\LPK.dll loaded at 0xfd710000
C:\Windows\system32\USP10.dll loaded at 0xfd640000
C:\Windows\system32\msvcrt.dll loaded at 0xfdcd0000
C:\Windows\system32\UxTheme.dll loaded at 0xfb3c0000
C:\Windows\system32\IMM32.dll loaded at 0xff4f0000
C:\Windows\system32\MSCTF.dll loaded at 0xff520000
C:\Windows\system32\dwmredir.dll loaded at 0xf8100000
C:\Windows\system32\dwmcore.dll loaded at 0xf6a70000
C:\Windows\system32\ADVAPI32.dll loaded at 0xfd560000
C:\Windows\SYSTEM32\sechost.dll loaded at 0xfe470000
C:\Windows\system32\RPCRT4.dll loaded at 0xfe140000
C:\Windows\system32\WindowsCodecs.dll loaded at 0xfae50000
C:\Windows\system32\ole32.dll loaded at 0xfe270000
C:\Windows\system32\d3d10_1.dll loaded at 0xf6c50000
C:\Windows\system32\d3d10_1core.dll loaded at 0xf8060000
C:\Windows\system32\dxgi.dll loaded at 0xf6a10000
C:\Windows\system32\VERSION.dll loaded at 0xfbef0000
C:\Windows\system32\dwmapi.dll loaded at 0xfb000000
C:\Windows\system32\d3d11.dll loaded at 0xf6730000
C:\Program Files (x86)\ABBYY Lingvo x5\LvHook64.dll loaded at 0x80000000
C:\Program Files (x86)\ABBYY Lingvo x5\Detoured64.dll loaded at 0xe89b0000
C:\Windows\system32\OLEAUT32.dll loaded at 0xfd8c0000
C:\Windows\system32\MSIMG32.dll loaded at 0xfa2f0000
C:\Windows\system32\USERENV.dll loaded at 0xfd380000
C:\Windows\system32\profapi.dll loaded at 0xfd020000
C:\Windows\system32\SHELL32.dll loaded at 0xfe490000
C:\Windows\system32\SHLWAPI.dll loaded at 0xfd720000
C:\Windows\system32\WINTRUST.dll loaded at 0xfd1e0000
C:\Windows\system32\CRYPT32.dll loaded at 0xfd070000
C:\Windows\system32\MSASN1.dll loaded at 0xfd010000
Thread created. New thread - System ID: 10852
Initializing control script
Clearing any existing breakpoints
Current Breakpoint List(BL)
Thread exited. Exiting thread - System ID: 10852. Exit code - 0x00000000
C:\Windows\system32\nvwgf2umx.dll loaded at 0xd1490000
C:\Windows\system32\nvwgf2umx.dll Unloaded from 0xd1490000
C:\Windows\system32\nvwgf2umx.dll loaded at 0xd2760000
C:\Windows\system32\nvwgf2umx.dll Unloaded from 0xd2760000
C:\Windows\system32\nvwgf2umx.dll loaded at 0xd1490000
Thread exited. Exiting thread - System ID: 9004. Exit code - 0x00000000
Thread created. New thread - System ID: 8556
C:\Windows\system32\uDWM.dll loaded at 0xf64f0000
C:\Windows\system32\slc.dll loaded at 0xfa8b0000
Thread created. New thread - System ID: 8120
[5/11/2018 9:01:44 PM]
Thread created. New thread - System ID: 9904
Thread created. New thread - System ID: 9824
[5/11/2018 9:02:51 PM]
Thread exited. Exiting thread - System ID: 9904. Exit code - 0x00000000
Thread exited. Exiting thread - System ID: 9824. Exit code - 0x00000000
Skipping exception event during detach/reload
Request to reload script recieved. Loading control script C:\Program Files\DebugDiag\Scripts\CrashRule_Process_dwm.exe.vbs
Loading control script C:\Program Files\DebugDiag\scripts\CrashRule_Process_dwm.exe.vbs
DumpPath set to D:\...skipped....\Logs\Crash rule for dwm.exe
[5/11/2018 9:09:31 PM]
Initializing control script
Clearing any existing breakpoints
Current Breakpoint List(BL)
[5/11/2018 9:46:13 PM]
C:\Windows\system32\setupapi.dll loaded at 0xfdd70000
C:\Windows\system32\CFGMGR32.dll loaded at 0xfd030000
C:\Windows\system32\DEVOBJ.dll loaded at 0xfd3b0000
C:\Windows\system32\setupapi.dll Unloaded from 0xfdd70000
C:\Windows\system32\DEVOBJ.dll Unloaded from 0xfd3b0000
C:\Windows\system32\CFGMGR32.dll Unloaded from 0xfd030000
Thread exited. Exiting thread - System ID: 9264. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 9740. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 8120. Exit code - 0x8898009b
Thread exited. Exiting thread - System ID: 8556. Exit code - 0x8898009b
Process exited. Exit code - 0x8898009b
Debugging Overhead Cost:
Total Elapsed Ticks = 2699473 (100%)
Total Ticks Spent in Debugger Engine = 203 (0%)
Total Ticks Spent in Crash Rule Script = 299 (0%)
Appreciate!
P.S. Of course an easy answer is that it's surely one of win7 critical files like ntdll.dll etc listed, and all updated to v6.1.7601.24117 2018-04-23-Mon 9:00AM comparing to v6.1.7601.23915 of Dec2017 rollup by either KB4103712 or KB4103718 but in this case it seems here is no solution except removal of rollup.
P.P.S. It's not a NVidia driver problem when I've tested various ones including the latest applicable from nVidia.
Last edited by laidbacktokyo; 12 May 2018 at 12:38.