Windows 7 failed to connect service (Have tried everything) need help

HP Laptop
HP Pavilion G6
Windows 7 Home & Premium 64


She's a old girl from 2012 but has worked perfect until now.

Hi everyone,

I have tried everything to fix the issue and I'm completely lost? it happened after trying a windows update. I thought I fixed everything but I didn't know about the update issue and after a reboot it started again.

I've tried these methods from looking online and here's what I tried.

-Reset winsock (many times in safe mode & logged in)
-Edit registry (it didn't put everything in order
-Clean Boot Troubleshooting
-system restore
-re image (I didn't pay and removed the program)

I guess I made a major mistake and used CC Cleaner and cleaned the registry after the first time I fixed it. I have used that program before and nothing happened.

Here's my logs too, it happened around the 15th-16h, those kernel are me manual turning off the computer I think.

Before visiting staples or best buy and getting (we need to reinstall windows answer) I thought I would ask here instead of taking the easy way out.

These are my Logs from Error, any help would be great Thank you

https://imgur.com/a/o0cQoEF

Welcome to the forum. It's not very clear you can't connect to the internet is that the problem? Open a cmd prompt type

Ipconfig /all

Then
Tracert 194.119.131.66

Post both results

samuria said:

Welcome to the forum. It's not very clear you can't connect to the internet is that the problem? Open a cmd prompt type

Ipconfig /all

Then
Tracert 194.119.131.66

Post both results

Hi.


I'm not really sure the issue? I'm using that computer right now on the internet so I don't know why I'm getting can't connect to services. my main screen looks like my using XP


can you explain what Tracert 194.119.131.66 I don't want to give remote access

Not sure what I'm looking at


Didn't think the internet was causing this issue.


https://imgur.com/a/wIQO4fL

"I have tried everything to fix the issue and I'm completely lost?
Can you explain the issue you're facing?"
What service windows failed to connect?

Megahertz07


How would I find that? I thought my logs would help.


I looked what WMI means and rebuilding everything, should I go that next step.

Paul Black said:

Hi kg14,

Yes, sorry about that. I started to reply to your post and got called away for a minute. When I came back and finished the reply and posted it I saw that you had already stated that it was the computer that you were actually using and thereby wasn't a connection problem as per post #3!

No worry's hope we can figure out this issue.


Wish I could help others more on the site after this, everthings been good with windows 7 until now and I don't really touch other settings.

Please don't use external links. To show an image, use the paper clip (top right on the answer window). Browse to the image - upload.

I had a look at the image of your #1 post, but don't know what to look for.
You answer my questions with two questions. It will take us nowhere.