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Windows 7: Windows 7 failed to connect service (Have tried everything) need help

29 May 2018   #1
kg14

 
 
Windows 7 failed to connect service (Have tried everything) need help

HP Laptop
HP Pavilion G6
Windows 7 Home & Premium 64


She's a old girl from 2012 but has worked perfect until now.

Hi everyone,

I have tried everything to fix the issue and I'm completely lost? it happened after trying a windows update. I thought I fixed everything but I didn't know about the update issue and after a reboot it started again.

I've tried these methods from looking online and here's what I tried.

-Reset winsock (many times in safe mode & logged in)
-Edit registry (it didn't put everything in order
-Clean Boot Troubleshooting
-system restore
-re image (I didn't pay and removed the program)

I guess I made a major mistake and used CC Cleaner and cleaned the registry after the first time I fixed it. I have used that program before and nothing happened.

Here's my logs too, it happened around the 15th-16h, those kernel are me manual turning off the computer I think.

Before visiting staples or best buy and getting (we need to reinstall windows answer) I thought I would ask here instead of taking the easy way out.

These are my Logs from Error, any help would be great Thank you

https://imgur.com/a/o0cQoEF


My System SpecsSystem Spec
.
29 May 2018   #2
samuria

win 8 32 bit
 
 

Welcome to the forum. It's not very clear you can't connect to the internet is that the problem? Open a cmd prompt type

Ipconfig /all

Then
Tracert 194.119.131.66

Post both results
My System SpecsSystem Spec
29 May 2018   #3
kg14

 
 

Quote   Quote: Originally Posted by samuria View Post
Welcome to the forum. It's not very clear you can't connect to the internet is that the problem? Open a cmd prompt type

Ipconfig /all

Then
Tracert 194.119.131.66

Post both results

Hi.


I'm not really sure the issue? I'm using that computer right now on the internet so I don't know why I'm getting can't connect to services. my main screen looks like my using XP


can you explain what Tracert 194.119.131.66 I don't want to give remote access
My System SpecsSystem Spec
.

29 May 2018   #4
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi kg14,

The TRACERT command has nothing to do with remote access, so don't worry.

This article describes TRACERT (Trace Route), a command-line utility that you can use to trace the path that an Internet Protocol (IP) packet takes to its destination.

How to Use TRACERT to Troubleshoot TCP/IP Problems in Windows

I hope this helps!
My System SpecsSystem Spec
29 May 2018   #5
kg14

 
 

Not sure what I'm looking at


Didn't think the internet was causing this issue.


https://imgur.com/a/wIQO4fL
My System SpecsSystem Spec
29 May 2018   #6
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi kg14,

Yes, sorry about that. I started to reply to your post and got called away for a minute. When I came back and finished the reply and posted it I saw that you had already stated that it was the computer that you were actually using and thereby wasn't a connection problem as per post #3!
My System SpecsSystem Spec
29 May 2018   #7
Megahertz07

Windows 7 HP 64
 
 

"I have tried everything to fix the issue and I'm completely lost?
Can you explain the issue you're facing?"
What service windows failed to connect?
My System SpecsSystem Spec
29 May 2018   #8
kg14

 
 

Megahertz07


How would I find that? I thought my logs would help.


I looked what WMI means and rebuilding everything, should I go that next step.
My System SpecsSystem Spec
29 May 2018   #9
kg14

 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi kg14,

Yes, sorry about that. I started to reply to your post and got called away for a minute. When I came back and finished the reply and posted it I saw that you had already stated that it was the computer that you were actually using and thereby wasn't a connection problem as per post #3!

No worry's hope we can figure out this issue.


Wish I could help others more on the site after this, everthings been good with windows 7 until now and I don't really touch other settings.
My System SpecsSystem Spec
29 May 2018   #10
Megahertz07

Windows 7 HP 64
 
 

Please don't use external links. To show an image, use the paper clip (top right on the answer window). Browse to the image - upload.

I had a look at the image of your #1 post, but don't know what to look for.
You answer my questions with two questions. It will take us nowhere.
My System SpecsSystem Spec
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 Windows 7 failed to connect service (Have tried everything) need help




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