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Windows 7: Windows 7 boots after normal restart but not after shutdown

3 Weeks Ago   #1
Chris C 1031

Windows 7 Ultimate x64
 
 
Windows 7 boots after normal restart but not after shutdown

Okay, the title may make it sound like similar threads, but I don't believe this to be the case.



I got my hands on an HP elitebook 8440p. Not a bad laptop, all things considered.



I installed windows 7 ultimate x64 on it and all was well.



Installed the drivers, ran a few tests to ensure the hardware was good, and restarted.



All was well! SSD, so windows loads insanely fast. Browsed the web a bit, and again all was well. It didn't feel hot to the touch or anything.



So I was like, sweet! Turned it off using shutdown command from start menu. Walked away and played ps4 for a bit (maybe 2 hours?)


Came back to the laptop. Turned it on. Post screen goes through and then....black screen. No cursor, no nothing.



Hmm, odd, I thought. So I tried again. Same thing.



So I went into the bios and checked a few things. Everything looked good, so I didn't make any changes, but still I saved and exited.



Lo and behold, windows started right up.



Hmmm...very odd, I thought.



So that's the problem. Windows will restart just fine. Go to sleep or standby just fine. But when I shut it down, I HAVE to load up the bios and save and exit or windows will not load.



I am very smart about computers, but this problem eludes me. Any suggestions?


My System SpecsSystem Spec
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3 Weeks Ago   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Welcome to Seven Forums


Could be the battery life is at its end. Try replacing the CMOS battery on the motherboard.
My System SpecsSystem Spec
3 Weeks Ago   #3
Megahertz07

Windows 7 HP 64
 
 

I was thinking same thing: CMos battery.
At night, shutdown the laptop and take the main battery out. Next morning, boot and enter BIOS. Has the clock changed?
My System SpecsSystem Spec
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3 Weeks Ago   #4
Chris C 1031

Windows 7 Ultimate x64
 
 

I will give that a try.



Update - After a normal shutdown, still get a black screen. Ctrl+alt+delete for a restart at that point causes windows to boot properly. (This is before checking the cmos battery)
My System SpecsSystem Spec
3 Weeks Ago   #5
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by Chris C 1031 View Post

Update - After a normal shutdown, still get a black screen. Ctrl+alt+delete for a restart at that point causes windows to boot properly. (This is before checking the cmos battery)
This might be unrelated to the question in the Original Post. Try logging off before shutting down, and see if there is any difference.

Give the CMOS battery a go anyway, and see what that fixes if anything.
My System SpecsSystem Spec
3 Weeks Ago   #6
Chris C 1031

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by iko22 View Post
This might be unrelated to the question in the Original Post. Try logging off before shutting down, and see if there is any difference.
Give the CMOS battery a go anyway, and see what that fixes if anything.





- I removed the cmos battery and the same problem persists. I have already tested the SSD drive. No errors given. It loads windows insanely fast. I am trying to understand what the problem could be. For instance, loading bios and making no changes then exiting bios causes windows to load. When the screen turns black after a shutdown and power on, ctrl+alt+delete causes a soft reset and windows loads. If I boot into hirens boot cd after a shutdown and hit enter to boot from hard drive (windows) it loads right up.



This truly has me at a loss!
My System SpecsSystem Spec
3 Weeks Ago   #7
Chris C 1031

Windows 7 Ultimate x64
 
 

Trying the suggestion to log off before shutdown now.



Update - Still the same problem.
My System SpecsSystem Spec
3 Weeks Ago   #8
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Follow what @Megahertz07 suggested in post #3: Shutdown computer and leave over night. Next day power into BIOS and check that the time/date is correct. Then you can come back to the Forum and post your finds.
My System SpecsSystem Spec
3 Weeks Ago   #9
Chris C 1031

Windows 7 Ultimate x64
 
 

Ah. I did that yesterday. When I was done working with it I unplugged it and took the battery out and time and date were all saved as well as all bios settings. I'm ruling out the cmos battery based on that
My System SpecsSystem Spec
3 Weeks Ago   #10
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Quote   Quote: Originally Posted by Chris C 1031 View Post
When I was done working with it I unplugged it and took the battery out and time and date were all saved as well as all bios settings. I'm ruling out the cmos battery based on that
Did you actually test the CMOS battery? The only way you can know if it is the CMOS battery is to either test the CMOS battery or replace the CMOS battery. The CMOS battery might be very low with sufficient power to maintain the time and date.
My System SpecsSystem Spec
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 Windows 7 boots after normal restart but not after shutdown




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