Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: PC Restarts Automatically After Attempting To Connect To The Internet

6 Days Ago   #11
fatckae

Windows 7 32 bit Ultimate
 
 

So to be clear, you think I should install that?


My System SpecsSystem Spec
.
6 Days Ago   #12
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi fatckae,

Quote   Quote: Originally Posted by fatckae View Post
So, to be clear, you think I should install that?
No, I am not saying that. I am saying that some people had a problem in May 2018 with that particular update. It all depends on when you last did a Windows Update and how far back the updates went!

You can however, check to see if you have that update installed [as with all the other updates] in the installed updates section.

I hope this helps!
My System SpecsSystem Spec
6 Days Ago   #13
fatckae

Windows 7 32 bit Ultimate
 
 

I last did an update on the 13th September 2018. I can't recall when this first started happening I'm assuming most likely around May/June time though.

Nothing got updated on the 8th May though according to the update log.

Any further suggestions?
My System SpecsSystem Spec
.

6 Days Ago   #14
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi fatckae,

Have you got any system restore points prior to this happening?
This now doesn't sound like an update issue, so we can probably rule that out!

I hope this helps!
My System SpecsSystem Spec
6 Days Ago   #15
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi fatckae,

Have you run a recent AntiVirus scan?
Also, try running Malwarebytes to see if it finds anything!

I hope this helps!
My System SpecsSystem Spec
6 Days Ago   #16
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi fatckae,

Have you checked for an updated driver for the wireless adapter?

You could also visit the Packard Bell website to see if they have a newer driver than the one that you are using now.

You could also try running sfc.exe /scannow. The sfc /scannow command will scan all the protected system files and replace any corrupted files with a cached copy.

I hope this helps!
My System SpecsSystem Spec
6 Days Ago   #17
fatckae

Windows 7 32 bit Ultimate
 
 

Okay so firstly sorry for the delay in responding I was just attempting a restore.

I restored the laptop to the 4th may, Iv'e restarted the laptop now 3 times and each times connected to my network successfully without any automatic restarts.

So this leaves my with the question of, does this mean now I can never update the laptop without this happening again?
My System SpecsSystem Spec
6 Days Ago   #18
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi fatckae,

Quote   Quote: Originally Posted by fatckae View Post
I restored the laptop to the 4th may, I've restarted the laptop now 3 times and each times connected to my network successfully without any automatic restarts.
So this leaves me with the question of, does this mean now I can never update the laptop without this happening again?
Now you know that the computer was OK on the 4th of May 2018!

If you could only tie it down to a particular date then that would be half way to a solution! It depends on how much time you want to spend on this.

You could also undo the System Restore that you have just done and then use the next one [then undo that etc], and so on, until you track down the approximate date of the culprit.

My recommendation though, would be to run Windows Update but only install one update at a time until the problem re-occurs. Then you could do a system restore, run Windows Updates, and ignore/hide the update that is causing the problem!

I hope this helps!
My System SpecsSystem Spec
Reply

 PC Restarts Automatically After Attempting To Connect To The Internet




Thread Tools




Similar help and support threads
Thread Forum
why my files are attempting to delete automatically
my laptop's files and folders are attempting to delete automatically when i want to open any file or folder.may be it is caused by a virus.can anybody help me for this issue.
General Discussion
Internet doesn't automatically re-connect after Log Off?
Hey all. This problem has been bugging me for months now, only now I've decided to seek help! Problem: When I first start my computer up every morning, my Laptop will automatically connect to my router, everything is fine. The problem I'm having is when I log my computer off, or put the...
Network & Sharing
Computer does not automatically connect to internet at startup
For the last couple days one of our two computers does not connect to internet when it is first started. There is a simple band aid, which is to disable the on-board network adapter then enable again, which triggers internet connection which then stays connected until the computer is turned off. ...
Network & Sharing
The system restarts automatically
Hi, I have an acer mini laptop with windows 7 starter. The computer automatically restarts just a few minutes after the windows is logged in giving an error on the blue screen that memory is dumped. It also says something lije "IF THIS IS FIRST TIME YOU ARE GETTING THIS ERROR.......". On...
BSOD Help and Support
Attempting to connect a ps3 headset to pc.
Uhh I've been having a bit of an ordeal attempting to connect my bluetooth headset to my win 7 pc. Specs are as follows: PC: Win 7 ultimate 32 bit Hp Pavillion m7575a Headset: Gioteck Ex-01
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:51.
Twitter Facebook Google+