Password not accepted to get it out of Safe Mode

You didn't answer: When you start in safe mode you also insert your password?

Apparently, the usb stick must be a "bootable" kind, which is different than a regular usb stick. If that's true, then yes, it's not a bootable kind.

When I first start the laptop, it's a black screen with a rectangular blue box saying "Enter Password". I enter the password, and it goes to "starting windows", then the standard Windows 7 Home Premium window opens. It says "The User Profile Service service failed the logon. User profile cannot be loaded", and there is a box with OK to click on. If I do nothing, it then flips to a box with Toshiba (the laptop maker) and my friends name on it. When I click on either one, it goes back to the "The User Profile Service service failed the logon" screen. The only way to use the laptop is by entering Safe Mode once the laptop boots up. The person that set up his pc did so after he had been using it awhile, normally using it, but then he wanted to piggyback off their internet, so the lady set it up where you have to go into SafeMode. I have no idea why. Anyway, thank you. for your time.


Added, when it first starts up, I push the escape button. It goes into a screen displaying the 3 Safe Modes to pick from and the Start Windows Normally. When you Start Windows Normally, it goes into the The User Profile Service service failed the logon window. So to use the laptop, he goes up to Safe Mode with Networking and hits Enter. The Loaded: Windows/system 32 files scroll onto the screen, then flips to Preparing your desktop..., then goes to black screen Safe Mode with some icons and the Windows Help and Support window opens -- plus a small popup window saying "User Profile Service, You have been logged on with the default profile for the system. Please see the event log for details or contact your administrator."