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Windows 7: SSD in Dell Win 7 laptop failing, won't boot, request help w/ USB boot

11 Oct 2018   #1
RichK35

Windows7 Pro 64 bit
 
 
SSD in Dell Win 7 laptop failing, won't boot, request help w/ USB boot

Hello,

New to this forum, sorry if I'm making a mistake in folder to post, or whatever. In a massive bind. I have a Dell Ultrabook that won;t boot, stuck when I boot in safe mode after system32\drivers\aswbidsha.sys. Searched the net and found that it's most likely dying. Dell chat dispatched a new one, so I have to install it but I really need to get files off the old one. Due to wife's continued illness, I have not backed it up in a few months.

Is there a way I can get the laptop booted from a USB just to see if I can save the files and folders on the desktop? I never had a laptop without an optical drive, so I'm not sure if this can be done. Dell wants old SSD HD back, so I'm on a time constraint.

Thank you for any advice. Files are not super critical, like I'd be willing to spend $1k to get them back, but would like to save some website designs, business card files, family vacation pix. I did try running the repair utility, just sits with black screen and cursor for hours and hours.

Regards,

Rich K


My System SpecsSystem Spec
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11 Oct 2018   #2
RichK35

Windows7 Pro 64 bit
 
 

PS - I have a desktop with Win7 Ultimate, but no other computer with Win 7 Pro. So I'm not sure if I could make a boot USB file from that desktop...Or should I just take the drive to a place that does file recovery? Don't mind paying a couple hundred dollars if it would be quicker, but I can;t go over $250...
My System SpecsSystem Spec
11 Oct 2018   #3
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Rich,

You can use my boot media.

17514x86.iso
17514x64-v9.iso

Download the iso file


Extract it to usb


boot it up


Hopefully you will be able to copy the data off the failing SSD onto the usb.
My System SpecsSystem Spec
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11 Oct 2018   #4
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Use this to extract iso to usb. Leave it set at fat32

https://www.sevenforums.com/attachme...ll-usb7ice.zip


If you can't get it to do anything, then data recovery specialist is the way. Cheapest I have heard of is a place in Canada $300.
My System SpecsSystem Spec
11 Oct 2018   #5
RichK35

Windows7 Pro 64 bit
 
 

Thanks so much, will give it a try this afternoon!
My System SpecsSystem Spec
11 Oct 2018   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Good luck, keep us updated.
My System SpecsSystem Spec
11 Oct 2018   #7
RichK35

Windows7 Pro 64 bit
 
 

I guess I'm hosed, as when I try to boot from the USB I created with your file, it goes through the 'windows is loading files' but then just shows windows splash screen for a second, and then black screen with cursor, nothing else.

Thanks,
Rich
My System SpecsSystem Spec
11 Oct 2018   #8
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Seems it can't enumerate the drive.

The other thing you could try might be a linux boot disc. They read drive information directly from the controller and often better in these situations.
My System SpecsSystem Spec
11 Oct 2018   #9
RichK35

Windows7 Pro 64 bit
 
 

Will try that this evening, thanks!!

Rich
My System SpecsSystem Spec
11 Oct 2018   #10
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi RichK35, welcome to Seven Forums,

I agree with SIW2.

You can create a Linux Live USB [this means that the Linux OS runs directly from the USB and not the HDD because it doesn't need installation]. This will read the HDD information which is inaccessible through Windows directly from the controller and is often a better solution in these types of situations. Another advantage of this is that you will have less activity on your HDD while you are trying to access it and retrieve [look at] the contents.

Download the Linux ISO [I have used Linux Mint for this example] from here => Linux Mint.

Now burn the ISO [you can't just copy and paste it because it won't work] to a USB using either: Rufus 3.3 or Rufus 3.3 Portable.

Now boot into the USB.

Nothing will be installed to your HDD unless you specifically tell it to. You can now retrieve [look at] the contents of the HDD from within Linux. When you have finished and want to go back into Windows, just remove the USB, then Shutdown and Restart the computer.

NOTE: I have used Linux Mint as an example. There are several other versions available which work in exactly the same way.

I hope this helps!
My System SpecsSystem Spec
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 SSD in Dell Win 7 laptop failing, won't boot, request help w/ USB boot




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