Dell Laptop Date Retention Problem

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  1. Posts : 24
    Windows 7 Professional 64 bit
       #1

    Dell Laptop Date Retention Problem


    After starting up my Dell Laptop for the first time in several years, it began to exhibit a problem with the date and time. It requires me to set up the time and date in the BIOS, otherwise it initializes to a date in 2006 that is a year or so before I purchased the computer.

    Please reply to thread or email RobertOsness@copper.net

    Computer configurationreference:Libraries/Documents/ROsness - MSINFO for Dell Laptop
    Dell Laptop Date Retention Problem Attached Files
      My Computer


  2. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #2

    Hi ROsness,

    If you set date and time in BIOs, and then date and time in windows, then power down your computer, start it and the date and time are changed then your CMOS battery needs to be replaced!

    All personal computers have a small battery on the motherboard that provides power to the Complementary Metal Oxide Semiconductor (CMOS) chip, hence the name CMOS battery. ... You can expect the CMOS battery to last for up to five years. The more your computer is used, the longer the battery will last. & vice-versa.

    Signs of CMOS Battery Failure
      My Computer


  3. Posts : 24
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Hi Snick,

    Aha! That thought hadn't crossed my mind, but it makes perfect sense. I'm off to find a Youtube video telling me how to access the motherboard.

    Thank you!

    Robert Osness
      My Computer


  4. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #4

    Yep, good idea! It's not that difficult to replace a CMOS battery.
    I would have posted the link for the video but you didn't specify the laptop model.

    Let us know your results.
      My Computer


  5. Posts : 8,135
    Windows 10 64 bit
       #5

    Here is the link to the Dell service Manual.
    https://downloads.dell.com/manuals/a...nual_en-us.pdf
      My Computer


  6. Posts : 0
    Windows 7 Ultimate x64
       #6

    You have several errors there. I'm wondering if the hard drive is going. Go to the Start orb, in search enter CMD. Right click CMD and open as Admin. Type in chkdsk C:

    After it runs read this: Read Event Viewer Log for Check Disk (chkdsk) in Windows 7 / Windows 8

    You can find a replacement battery here: d620 cmos battery | eBay
      My Computer


  7. Posts : 24
    Windows 7 Professional 64 bit
    Thread Starter
       #7

    Thanks to all for your help and suggestions. The replacement battery needs an attached (spotwelded) 2-pin plug, which I was able to order from Amazon for $7.50 with 2-day free shipping. I also appreciated the link to the service manual - detailed instructions for replacing anything in the D620. I'll report back when it's all up and running again.
      My Computer


  8. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #8

    That's why we're here, to assist others with their computer problems!
      My Computer


  9. Posts : 24
    Windows 7 Professional 64 bit
    Thread Starter
       #9

    Hi Snick,

    I'm happy to report that replacing the battery solved the problem, as expected!

    Dell Laptop Date Retention Problem-20181022_134539.jpg

    Thanks again for the help!

    Bob
      My Computer


  10. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #10

    Awesome! Glad to hear your issue is resolved!

    Happy computing!
      My Computer


 
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