Programs not even launching - folders and other files such as pics are

Paul Black · 27 Oct 2018

Hi RedLad,

RedLad said:

Thanks, but I think you missed the last part where I asked - Should I Quarantine the selected registry key?

I answered this, please see quote below!

Paul Black said:

I personally would Quarantine it and then reboot. I would then run a full AV system scan!

Please read post #9.

Paul Black said:

This is the threat file that got detected during the scan:

Registry Key: 1
PUP.Optional.Distromatic, HKU\S-1-5-21-3772028160-254055963-3041003162-1000\SOFTWARE\Distromatic, No Action By User, [6793], [359638],1.0.7565

Did you not read my previous post #9?

I hope this helps!

RedLad · 27 Oct 2018

Ah, sorry Paul, my bad!

My head is a bit stressed out over it all and didn't realize you had two replies :)

Paul Black · 27 Oct 2018

Hi RedLad,

RedLad said:

Ah, sorry Paul, my bad!

My head is a bit stressed out over it all and didn't realize you had two replies.

No problems, I know what it is like!

Megahertz07 · 27 Oct 2018

RedLad said:

Hi everyone,

Please can anyone help? - it is a bit of an emergency

I started the PC this morning and it was hanging on a black screen, so forced powered it off. I have done this before a few times, with no problem.

So now, when windows launches and I get to my desktop, I cannot launch any of my programs.

The odd thing is - they are showing up in the Processes tab that they are in fact running.

But nothing is happening. Does anyone have any idea why this would happen?

Of course this would have to happen just as I am about to begin my big art project due on Tuesday.

Thank you,
Paul

The basic fist. You may have a disk issue.
Open a CMD window and type
chkdsk c: /f
It will say the drive is in use and if you want to schedule to run on next start = YES
Reboot.
Pay attention on the results, specially bad clusters or bad blocks.
Report

RedLad · 31 Oct 2018

Megahertz07 said:

The basic fist. You may have a disk issue.
Open a CMD window and type
chkdsk c: /f
It will say the drive is in use and if you want to schedule to run on next start = YES
Reboot.
Pay attention on the results, specially bad clusters or bad blocks.
Report

Hi, I tried what you suggested and I get the following

C:\Users\Paul>
C:\Users\Paul>chkdsk c:
Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.

C:\Users\Paul>
C:\Users\Paul>chkdsk f:
Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.

Paul Black · 31 Oct 2018

Hi RedLad,

RedLad said:

I get the following:

Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.

This means that it needs to be Run as adminmistrator from an elevated command prompt:

[1] Click Start.
[2] In the search box type cmd.
[3] Right-click the cmd icon from the search results under Programs and select Run as administrator.
[4] The elevated command prompt window will now open.

Now run the command chkdsk c: /f that Megahertz07 has stated. This is one command [not two as you did], and yes, there are two spaces in the command.

I hope this helps!

RedLad · 31 Oct 2018

I figured I had t orun that as administrator. Whicjk took about 6 mins for it to accept that option. Something weird is going on. Anyway, the results of c:

C:\Windows\system32>chkdsk c:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
782592 file records processed.
File verification completed.
4770 large file records processed.
0 bad file records processed.
2 EA records processed.
41 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
900658 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
782592 file SDs/SIDs processed.
Security descriptor verification completed.
59034 data files processed.
CHKDSK is verifying Usn Journal...
37343872 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.

249824255 KB total disk space.
188856448 KB in 688446 files.
316552 KB in 59035 indexes.
0 KB in bad sectors.
901695 KB in use by the system.
65536 KB occupied by the log file.
59749560 KB available on disk.

4096 bytes in each allocation unit.
62456063 total allocation units on disk.
14937390 allocation units available on disk.

C:\Windows\system32>

RedLad · 31 Oct 2018

Thanks Paul, only got your reply after I had tried the admin thing. The results of f:

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
782592 file records processed.
File verification completed.
4770 large file records processed.
0 bad file records processed.
2 EA records processed.
41 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
900658 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
782592 file SDs/SIDs processed.
Security descriptor verification completed.
59034 data files processed.
CHKDSK is verifying Usn Journal...
37343872 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.

249824255 KB total disk space.
188856448 KB in 688446 files.
316552 KB in 59035 indexes.
0 KB in bad sectors.
901695 KB in use by the system.
65536 KB occupied by the log file.
59749560 KB available on disk.

4096 bytes in each allocation unit.
62456063 total allocation units on disk.
14937390 allocation units available on disk.

C:\Windows\system32>

Paul Black · 31 Oct 2018

Hi RedLad,

RedLad said:

Thanks Paul, only got your reply after I had tried the admin thing. The results of f:

In my previous post I stated that it is one command [see below]:

Paul Black said:

Now run the command chkdsk c: /f that Megahertz07 has stated. This is one command [not two as you did], and yes, there are two spaces in the command.

I hope this helps!

Paul Black · 31 Oct 2018

Hi RedLad,

Just for information purposes.

When running chkdsk c: [yes, there is one space there], this is non-invasive read-only and detect mode. Basically, it analyses drive C:\ and reports any errors or corruptions, but doesn’t repair them.

When running chkdsk c: /f [yes, there are two spaces there], this repairs errors on the disk without scanning for any bad sectors. Basically, it does repair any file system errors or corruptions on drive C:\.

I hope this helps!