I did a few updates last week and after could not creat a new desk top folder, the explaination is in the 2 images. I can creat a new zip folder and drag something into it, but not just a new folder. Does anyone know a solution for this ?
Welcome to the Forum.
On your image I can't see all desktop. Is it showing as usual? Is everything working as normal?
Go to C:\Users\Name\Desktop and try to create a folder there.
The desktop is functioning normal as well as everything else. I did run a sfc scan & errors were found but could not be repaired, also chkdsk but it found nothing, as i said this started after i installed some ms up-date`s last week but i did not do a backup first like i should have. I did notice the computer acting a little odd, it did not execute code/programs as fast as usual & hung up allot etc. but AV ( Avast ) showed nothing & it is in hardened mode. This is the first time i have had this problem & i got my first PC in 1995 on top of it all.
Please update your System Specs with this:
System Info - See Your System Specs - Windows 7 Help Forums
Download and run System Update Readiness Tool for Windows 7. When it completes, post CBS.log and CheckSUR.log, CheckSUR.persist.log which are temporary files. Location: C:\Windows\Logs\CBS
You can place them in zip/compressed folder and upload.
Last edited by Snick; 30 Oct 2018 at 07:02. Reason: add persist log request
I installed but see no exe icon or other files of any kind so please advise.
Installed what please?
If you ran System Update Readiness Tool (SURT) the logs are temporary at: C:\Windows\Logs\CBS\
Copy and paste the bold text into Search programs and files after you click
CBSpersist.cab should still be there
I can work with that.
WIN7 CBS LOGS.zip This is what i got.
Great job, I'll peruse the log.
All errors are Avast
Summary:
Seconds executed: 764
Found 53 errors
Fixed 45 errors
CSI Unexpected Failure Total count: 4
CSI F Mark Bad Type Total count: 45
Fixed: CSI F Mark Bad Type. Total count: 45
CSI Missing Winning Component Key Total count: 4
There are 4 remaining errors which you can repair.
Control Panel > Uninstall a program
Double-click Avast free antivirus
choose repair
when it finishes reboot
Last edited by Snick; 30 Oct 2018 at 11:40.
Do you have this key value in registry?
{D969A300-E7FF-11d0-A93B-00A0C90F2719}
- Open the Registry Editor by pressing Win key + R and typing ‘regedit‘ into the Run text.
- Browse to this key in the Registry Editor window: HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\.
- If there, click New
- Is {D969A300-E7FF-11d0-A93B-00A0C90F2719} there under Data?
Please advise.
Sorry for not getting back to you sooner but i did not receive any notification email of your post`s. To answer all your questions is simply "No to Each" including deleting & re-install Avast ( Clean = New Download ).
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