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Windows 7: Cannot create a "New Folder" on desktop

28 Oct 2018   #1
opw

win7 pro 32
 
 
Cannot create a "New Folder" on desktop

I did a few updates last week and after could not creat a new desk top folder, the explaination is in the 2 images. I can creat a new zip folder and drag something into it, but not just a new folder. Does anyone know a solution for this ?




Attached Images
Cannot create a "New Folder" on desktop-new-folder.png Cannot create a "New Folder" on desktop-screen-2.png 
My System SpecsSystem Spec
.
29 Oct 2018   #2
Megahertz07

Windows 7 HP 64
 
 

Welcome to the Forum.

On your image I can't see all desktop. Is it showing as usual? Is everything working as normal?

Go to C:\Users\Name\Desktop and try to create a folder there.
My System SpecsSystem Spec
29 Oct 2018   #3
opw

win7 pro 32
 
 

The desktop is functioning normal as well as everything else. I did run a sfc scan & errors were found but could not be repaired, also chkdsk but it found nothing, as i said this started after i installed some ms up-date`s last week but i did not do a backup first like i should have. I did notice the computer acting a little odd, it did not execute code/programs as fast as usual & hung up allot etc. but AV ( Avast ) showed nothing & it is in hardened mode. This is the first time i have had this problem & i got my first PC in 1995 on top of it all.
My System SpecsSystem Spec
.

30 Oct 2018   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Please update your System Specs with this:
System Info - See Your System Specs - Windows 7 Help Forums

Download and run System Update Readiness Tool for Windows 7. When it completes, post CBS.log and CheckSUR.log, CheckSUR.persist.log which are temporary files. Location: C:\Windows\Logs\CBS
You can place them in zip/compressed folder and upload.
My System SpecsSystem Spec
30 Oct 2018   #5
opw

win7 pro 32
 
 

I installed but see no exe icon or other files of any kind so please advise.
My System SpecsSystem Spec
30 Oct 2018   #6
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Installed what please?
If you ran System Update Readiness Tool (SURT) the logs are temporary at: C:\Windows\Logs\CBS\
Copy and paste the bold text into Search programs and files after you click
CBSpersist.cab should still be there
I can work with that.
My System SpecsSystem Spec
30 Oct 2018   #7
opw

win7 pro 32
 
 

WIN7 CBS LOGS.zip This is what i got.


My System SpecsSystem Spec
30 Oct 2018   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Great job, I'll peruse the log.
All errors are Avast
Summary:
Seconds executed: 764
Found 53 errors
Fixed 45 errors
CSI Unexpected Failure Total count: 4
CSI F Mark Bad Type Total count: 45
Fixed: CSI F Mark Bad Type. Total count: 45
CSI Missing Winning Component Key Total count: 4

There are 4 remaining errors which you can repair.
Control Panel > Uninstall a program
Double-click Avast free antivirus
choose repair
when it finishes reboot
My System SpecsSystem Spec
30 Oct 2018   #9
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Do you have this key value in registry?
{D969A300-E7FF-11d0-A93B-00A0C90F2719}
  1. Open the Registry Editor by pressing Win key + R and typing ‘regedit‘ into the Run text.
  2. Browse to this key in the Registry Editor window: HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\.
  3. If there, click New
  4. Is {D969A300-E7FF-11d0-A93B-00A0C90F2719} there under Data?
Please advise.
My System SpecsSystem Spec
04 Nov 2018   #10
opw

win7 pro 32
 
 

Sorry for not getting back to you sooner but i did not receive any notification email of your post`s. To answer all your questions is simply "No to Each" including deleting & re-install Avast ( Clean = New Download ).
My System SpecsSystem Spec
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 Cannot create a "New Folder" on desktop




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