Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Keyboard shortcuts do not work

29 Oct 2018   #1
Steampunk7

Windows 7 Ultimate x64
 
 
Keyboard shortcuts do not work (missing iassdo.dll.mui file)

After running CCleaner I noticed that my keyboard shortcuts do not work properly, neither in Win Explorer nor in PS cS6. For instance, Shift+Del does not work. "End" as well. Some things work, some don't. When I tried to write down "ctrl" using ctrl button I found that capital c does not work wither. I had to click on CapsLock to write it down.
ccleaner might not be the culprit, though, since I am using it for years and I haven't had problems with that app so far.
I run the SFC /SCANNOW Command several times in a row. I always get message saying "WRP found corrupt files but was unable to fix some of them." I attached sfcdetails.txt file with SFC scan result details from the CBS.LOG. I must say that though it says that "All files and registry keys listed in this transaction have been successfully repaired" the problem persists. The file iassdo.dll.mui is missing, apparently. I just run several more times sfc/scannow and both times I got message saying "WRP found corrupt files but was unable to fix some of them."




Attached Files
File Type: txt sfcdetails.txt (95.0 KB, 2 views)
My System SpecsSystem Spec
.
29 Oct 2018   #2
Steampunk7

Windows 7 Ultimate x64
 
 

Edit- I restored system to a date before this had started to happen, hoping that that would solve the problem. Then I tried to download Windows updates, but unsuccessfully. I received this message Keyboard shortcuts do not work-untitled-1.jpg


My System SpecsSystem Spec
29 Oct 2018   #3
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Hi Steampunk7,

To undo a system restore operation in Windows 7:
  1. Click Start and type System Restore in the search box. From the list of results, click System Restore.
  2. Click Undo my last restoration and click Next.
  3. Review your choices and click Finish.
  4. Your computer will restart once the process is complete. Log on to the computer.
When it completes please post again.
My System SpecsSystem Spec
.

30 Oct 2018   #4
Steampunk7

Windows 7 Ultimate x64
 
 

Hi Snick, I run System restore several times, until - after I ran the earliest system restore date - a couple of shortcuts started to work. Majority of issues are still present, but some keys are back again ("End" for instance"). trl button is still down. Can't write down capital c. I am saying this because I am afraid that when I undo system restore, the keys that are back now will not work. I will do it, though, if it is really necessary..
My System SpecsSystem Spec
30 Oct 2018   #5
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Not necessary being that you managed to get your system up and running.

Check for missing/corrupt system files, to do so:

Please run sfc /scannow from Administrative Command Prompt.

Click type cmd, when it appears, right-click and choose Run as Administrator

At the > type sfc /scannow

When it completes, copy and paste below into Admin CMD, post log that appears on your desktop please.

findstr /c:"[SR]" %systemroot%\Logs\CBS\CBS.log >sfcdetails.txt
My System SpecsSystem Spec
30 Oct 2018   #6
Steampunk7

Windows 7 Ultimate x64
 
 

OK, here is the log. (Note that I already attached one in my first post.) Seems that iassdo.dll.mui file is missing.


Attached Files
File Type: txt sfcdetails.txt (48.4 KB, 1 views)
My System SpecsSystem Spec
30 Oct 2018   #7
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Great job so far!

Yes it is, let me peruse the log.

Here's the underlying error

Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2018-10-30 15:32:16, Info CSI 00000381 [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted

Little research on my part now.
My System SpecsSystem Spec
30 Oct 2018   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Download SFCFix.exe (by niemiro) and save this to your Desktop
Place SFCFix.zip on your Desktop
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Please post SFCFix.txt


My System SpecsSystem Spec
30 Oct 2018   #9
Steampunk7

Windows 7 Ultimate x64
 
 

@@@


Attached Files
File Type: txt SFCFix.txt (2.9 KB, 1 views)
My System SpecsSystem Spec
30 Oct 2018   #10
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Successfully copied file C:\Users\Redacted\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui to C:\Windows\Winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui.
My System SpecsSystem Spec
Reply

 Keyboard shortcuts do not work




Thread Tools




Similar help and support threads
Thread Forum
I need to know 2 keyboard shortcuts
1. Please look at the attachment. I don't know what you call this long box on a web page, with small boxes to select each page you want. Is there a keyboard method to navigate to the different pages here, without using the mouse? 2. In IE or Firefox when a number of tabs are open, how can I...
Browsers & Mail
Keyboard shortcuts don't work
I created a keyboard shortcut for my calculator, Control+Alt+C. It only works if the shortcut is also on the desktop. As soon as I delete the desktop shortcut, the keyboard shortcut stops working. I've tried creating other shortcuts and have the same problem. Thanks for any help.
General Discussion
Keyboard - Shift & Alt keys stopped working for keyboard shortcuts
As I wrote in the title, my Shift and Alt keys stopped working for keyboard shortcuts. However, the Shift key still works when capitalizing letters. I've been dealing with this problem off/on for the past two weeks and haven't been able to figure it out. I've gone into Ease of Access features...
Hardware & Devices
Keyboard shortcuts do not work after shutdown
Hello! I'm sitting with my laptop, where I have Windows 7 Professional installed, and have the problem: when I create a keyboard shortcut for a folder (for example Downloads) it works fine in the beginning. But after I have either put the computer into sleep mode or shut it down completely, the...
General Discussion
Taskbar keyboard shortcuts don't work for me
I've read that the shortcut to access items in your task bar is windowkey + (1-9) depending on the placement of the app from the start button. I've tried it, but no luck. When I press the combination, nothing happens. Does this work for anybody else? Am I doing something wrong? I love the idea of...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:06.
Twitter Facebook Google+