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Windows 7: How do I figure out what caused my computer to crash?

29 Oct 2018   #1
kuurt

Windows 7 64 bit
 
 
How do I figure out what caused my computer to crash?

My computer crashed today and the screen went blue. I thought it said it was creating a kernel dump file. I've tried googling to to find the dump file and i can't figure out how to get the dump file. Can someone tell me how to get this dump file so I can't figure out what caused the crash?


My System SpecsSystem Spec
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29 Oct 2018   #2
Megahertz07

Windows 7 HP 64
 
 

Control Panel\All Control Panel Items\System - Advanced System settings - Start up and recover settings - System failure
My System SpecsSystem Spec
29 Oct 2018   #3
kuurt

Windows 7 64 bit
 
 

Yeah but what do you do when you get to that screen? It doesn't show you anything.
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29 Oct 2018   #4
Megahertz07

Windows 7 HP 64
 
 

It shows the folder where the dump file is stored.
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29 Oct 2018   #5
kuurt

Windows 7 64 bit
 
 

It shows me these:



%SystemRoot%\MEMORY.DMP
%SystemRoot%\Minidump


When I put them in to the search box in the start menu, the first one doesn't exist and the other one is an empty folder.
My System SpecsSystem Spec
29 Oct 2018   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

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29 Oct 2018   #7
kuurt

Windows 7 64 bit
 
 

BlueScreenView isn't showing me anything. Does that mean I'm going to have to wait for the next crash?
My System SpecsSystem Spec
29 Oct 2018   #8
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Yep. It seems the dump files don't exist.

You could check event viewer , System log might tell you what driver crashed
My System SpecsSystem Spec
05 Nov 2018   #9
aviarad

Windows 7 Ultimate x64
 
 

Crashes are categorised as random reboots or shutdowns, freezing, the ‘blue screen of death’ or your screen turning off without warning. So, what's your problem? Please tell.
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05 Nov 2018   #10
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

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 How do I figure out what caused my computer to crash?




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