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Windows 7: Windows 7 Login “The user name or password is incorrect”

02 Dec 2018   #1
w7jp76

Windows 7 Home Premium x64
 
 
Windows 7 Login “The user name or password is incorrect”

When I login to windows if I have a password assigned the opening screen before I entry the password it states “The user name or password is incorrect” I then have to click OK and then I can go to the login screen. How do I eliminate that?


My System SpecsSystem Spec
.
02 Dec 2018   #2
Brink

64-bit Windows 10 Pro
 
 

Hello w7jp76, and welcome to Seven Forums.

If you used netplwiz to automatically log in to your account at startup and mistakenly entered an incorrect password, it could cause this issue.

If this is the case, then you can setup netplwiz again with the correct password to fix this.

Log On Automatically at Startup
My System SpecsSystem Spec
02 Dec 2018   #3
w7jp76

Windows 7 Home Premium x64
 
 

I don't use netplwiz
My System SpecsSystem Spec
.

02 Dec 2018   #4
Brink

64-bit Windows 10 Pro
 
 

Just to verify, is the Users must enter a user name and password to use this computer box checked in netplwiz?
My System SpecsSystem Spec
02 Dec 2018   #5
w7jp76

Windows 7 Home Premium x64
 
 

I just looked and it is not checked in netplwiz
My System SpecsSystem Spec
02 Dec 2018   #6
Brink

64-bit Windows 10 Pro
 
 

In that case, check the box and click on OK to see if you still have this log in issue afterwards.
My System SpecsSystem Spec
02 Dec 2018   #7
w7jp76

Windows 7 Home Premium x64
 
 

It fixed it!! Thank You goes right to the login page now.
My System SpecsSystem Spec
02 Dec 2018   #8
Brink

64-bit Windows 10 Pro
 
 

You're most welcome.
My System SpecsSystem Spec
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 Windows 7 Login “The user name or password is incorrect”




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