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Windows 7: BIOS sees 12GB Windows 7 x64 sees 12GB (9.96 Usable)

11 Dec 2018   #11
F22 Simpilot

Windows 7 Ultimate x64
 
 

Couple of things.

In RAM slot #2 and #3 from your images I see only five freq listed. Where's the first screen shot for RAM slot #1 shows six.

Also, you might need to purchase another 4GB stick to have 16 GB total for dual channel capability. While that may seem like it's not needed, the motherboard may be picky. If you do buy another 4GB, make sure it's the same exact type you have now.


My System SpecsSystem Spec
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12 Dec 2018   #12
SnakeFist

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by F22 Simpilot View Post
Couple of things.

In RAM slot #2 and #3 from your images I see only five freq listed. Where's the first screen shot for RAM slot #1 shows seven.

Also, you might need to purchase another 4GB stick to have 16 GB total for dual channel capability. While that may seem like it's not needed, the motherboard may be picky. If you do buy another 4GB, make sure it's the same exact type you have now.
For some odd reason hwinfo goes by 0 1 2 3. Not 1 2 3 4. I thought that it was odd also.
My System SpecsSystem Spec
12 Dec 2018   #13
F22 Simpilot

Windows 7 Ultimate x64
 
 

Here's what I'm referring to.







My System SpecsSystem Spec
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12 Dec 2018   #14
F22 Simpilot

Windows 7 Ultimate x64
 
 

I see what's up now. You have a 2GB stick and a 4GB stick. At least that's what it says.

What does CPUz give you? CPU-Z | Softwares | CPUID
My System SpecsSystem Spec
12 Dec 2018   #15
SnakeFist

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by F22 Simpilot View Post
Here's what I'm referring to.







Why is that for? I never noticed that. I mean i build pc's and can fix some stuff on them but i have to say i'm confused on that.
We must of posted at the same time. I'll run cpuz and post screenshots.
My System SpecsSystem Spec
12 Dec 2018   #16
F22 Simpilot

Windows 7 Ultimate x64
 
 

Read post 14 I just made. You have two 2GB sticks and two 4 GB sticks. That may be your issue there with mixed RAM. You should have all 4GB sticks or all 2GB sticks. I think the MOBO may be picky.
My System SpecsSystem Spec
12 Dec 2018   #17
SnakeFist

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by F22 Simpilot View Post
Read post 14 I just made. You have two 2GB sticks and two 4 GB sticks. That may be your issue there with mixed RAM. You should have all 4GB sticks or all 2GB sticks. I think the MOBO may be picky.
I think i got it fixed. I'll have to keep an eye on it for a few more days to see if it is in fact fixed.


Attached Thumbnails
BIOS sees 12GB Windows 7 x64 sees 12GB (9.96 Usable)-windows-experience-index.png  
My System SpecsSystem Spec
12 Dec 2018   #18
F22 Simpilot

Windows 7 Ultimate x64
 
 

Be nice to know what you did to fix it.
My System SpecsSystem Spec
12 Dec 2018   #19
SnakeFist

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by F22 Simpilot View Post
Be nice to know what you did to fix it.
I took the cpu out and reseated the cpu. I also took the ram out and put it in as 2gb 4gb 2gb 4gb. Where before i had it 4gb 2gb 4gb 2gb. So one of them fixed it. Or some thing like that i switched the ram around so either reseating the cpu or switching the ram around fixed it.
My System SpecsSystem Spec
13 Dec 2018   #20
F22 Simpilot

Windows 7 Ultimate x64
 
 

Probably the RAM order. If it was CPU, I can only imagine the whole PC wouldn't run right at all.

I wonder if your MOBO manual talks about the RAM configuration with different RAM size modules?
My System SpecsSystem Spec
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 BIOS sees 12GB Windows 7 x64 sees 12GB (9.96 Usable)




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