BIOS sees 12GB Windows 7 x64 sees 12GB (9.96 Usable)

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  1. Posts : 0
    Windows 7 Ultimate x64
       #11

    Couple of things.

    In RAM slot #2 and #3 from your images I see only five freq listed. Where's the first screen shot for RAM slot #1 shows six.

    Also, you might need to purchase another 4GB stick to have 16 GB total for dual channel capability. While that may seem like it's not needed, the motherboard may be picky. If you do buy another 4GB, make sure it's the same exact type you have now.
    Last edited by file3456; 12 Dec 2018 at 03:55.
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  2. Posts : 73
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #12

    F22 Simpilot said:
    Couple of things.

    In RAM slot #2 and #3 from your images I see only five freq listed. Where's the first screen shot for RAM slot #1 shows seven.

    Also, you might need to purchase another 4GB stick to have 16 GB total for dual channel capability. While that may seem like it's not needed, the motherboard may be picky. If you do buy another 4GB, make sure it's the same exact type you have now.
    For some odd reason hwinfo goes by 0 1 2 3. Not 1 2 3 4. I thought that it was odd also.
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  3. Posts : 0
    Windows 7 Ultimate x64
       #13

    Here's what I'm referring to.







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  4. Posts : 0
    Windows 7 Ultimate x64
       #14

    I see what's up now. You have a 2GB stick and a 4GB stick. At least that's what it says.

    What does CPUz give you? CPU-Z | Softwares | CPUID
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  5. Posts : 73
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #15

    F22 Simpilot said:
    Here's what I'm referring to.







    Why is that for? I never noticed that. I mean i build pc's and can fix some stuff on them but i have to say i'm confused on that.
    We must of posted at the same time. I'll run cpuz and post screenshots.
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  6. Posts : 0
    Windows 7 Ultimate x64
       #16

    Read post 14 I just made. You have two 2GB sticks and two 4 GB sticks. That may be your issue there with mixed RAM. You should have all 4GB sticks or all 2GB sticks. I think the MOBO may be picky.
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  7. Posts : 73
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #17

    F22 Simpilot said:
    Read post 14 I just made. You have two 2GB sticks and two 4 GB sticks. That may be your issue there with mixed RAM. You should have all 4GB sticks or all 2GB sticks. I think the MOBO may be picky.
    I think i got it fixed. I'll have to keep an eye on it for a few more days to see if it is in fact fixed.
    Attached Thumbnails Attached Thumbnails BIOS sees 12GB Windows 7 x64 sees 12GB (9.96 Usable)-windows-experience-index.png  
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  8. Posts : 0
    Windows 7 Ultimate x64
       #18

    Be nice to know what you did to fix it.
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  9. Posts : 73
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #19

    F22 Simpilot said:
    Be nice to know what you did to fix it.
    I took the cpu out and reseated the cpu. I also took the ram out and put it in as 2gb 4gb 2gb 4gb. Where before i had it 4gb 2gb 4gb 2gb. So one of them fixed it. Or some thing like that i switched the ram around so either reseating the cpu or switching the ram around fixed it.
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  10. Posts : 0
    Windows 7 Ultimate x64
       #20

    Probably the RAM order. If it was CPU, I can only imagine the whole PC wouldn't run right at all.

    I wonder if your MOBO manual talks about the RAM configuration with different RAM size modules?
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