No options on login screen; cannot login


  1. Posts : 4
    Windows 7
       #1

    No options on login screen; cannot login


    The background image is mostly horizontally stretched and there is no login prompt either. In fact, there's nothing but the stretched background image and stretched mouse cursor.

    Any attempt to start in safe mode results in returning to the lone stretched loging screen. F8 repairs, trouble shoots.., everything one can possibly do before startup yields to the same result as far as I have experienced.

    So, any leads on this?
    I'm just trying to login to export some files and then move on at most.
      My Computer


  2. Posts : 3,561
    win 8 32 bit
       #2

    Welcome to the forum. Try pressing cntrl alt del on the screen does that bring up login?
      My Computer


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    samuria said:
    Welcome to the forum. Try pressing cntrl alt del on the screen does that bring up login?
    Nothing. From the basic key combinations I know there has been no effect.
      My Computer


  4. Posts : 6,869
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi KOSM,

    can you boot to your Bios, reset it to boot from CD first
    reboot (insert your W7 disc first)

    then work your way to the System repair option.


    Hope the Bios screens not horizontal

    Roy
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    torchwood said:
    Hi KOSM,

    can you boot to your Bios, reset it to boot from CD first
    reboot (insert your W7 disc first)

    then work your way to the System repair option.


    Hope the Bios screens not horizontal

    Roy
    Ha, the Bios works fine but I do not have a CD to boot from as it wasn't provided with my purchase.
      My Computer


  6. Posts : 7,028
    Windows 7 HP 64
       #6

    Under BIOS you probably have the Dell repair tools.
    Try the System repair option.
      My Computers


  7. Posts : 4
    Windows 7
    Thread Starter
       #7

    Megahertz07 said:
    Under BIOS you probably have the Dell repair tools.
    Try the System repair option.
    Nothing happened.
    Sends me straight to the same screen.
      My Computer


  8. Posts : 6,869
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    Hi Kosm,

    If your running Pro follow this link to create an Iso/Usb

    Access Denied
    (AAARGH link has been renamed -- goes directly to Dell)

    If Home or other then try Heidoc.


    Roy
      My Computer


 

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