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Laptop extremely slow opening files and browsers
Trying to fix sons laptop, approx. 8 years old, takes a longtime to browsers 4 minutes to open Internet Explorer, approx 2 minutes to open Word , PPoint documents. I have turned the laptop back to factory settings twice over the last three years and one each occasion speed was perfect but after a short time speed issues return.
I have tried the following
1: loaded all available windows 7 updates
2: started in safe mode with networking, problem exists
3: carried out a clean boot, problem exists
4: Rum Malware antibytes, no issues
5: approx 70 GB available on a 250 GB hard drive
6: Carried out a memory hardware test, no errors.
Can anyone please help and advise what else I can do to identify or overcome the problem