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Windows 7: Laptop extremely slow opening files and browsers

08 Feb 2019   #1

Windows 7 64 bit
Laptop extremely slow opening files and browsers

Trying to fix sons laptop, approx. 8 years old, takes a longtime to browsers 4 minutes to open Internet Explorer, approx 2 minutes to open Word , PPoint documents. I have turned the laptop back to factory settings twice over the last three years and one each occasion speed was perfect but after a short time speed issues return.

I have tried the following
1: loaded all available windows 7 updates
2: started in safe mode with networking, problem exists
3: carried out a clean boot, problem exists
4: Rum Malware antibytes, no issues
5: approx 70 GB available on a 250 GB hard drive
6: Carried out a memory hardware test, no errors.

Can anyone please help and advise what else I can do to identify or overcome the problem

My System SpecsSystem Spec
08 Feb 2019   #2

Windows 7 x64, Vista x64, 8.1 smartphone

Hello AGH01

How much RAM is installed on the computer? How much RAM is being used? Which browser are you using, and is it updated?
My System SpecsSystem Spec
08 Feb 2019   #3

Windows 7 64 bit

Hi and thanks for responding,

I have tried IE, Firefox and Google Chrome ( all Browsers updated) and they are all extremely slow in opening. There is two 2GB Ram installed and is currently using 1.12 GB
My System SpecsSystem Spec

08 Feb 2019   #4

Windows 7 x64, Vista x64, 8.1 smartphone

Well part of the problem is that the computer only has a very minimum amount of RAM available. One option available to you would be to see if you can double or triple the amount of RAM installed on the Machine. Using up to 8GB RAM makes Windows 7 run much smoother.

What temperature does the CPU reach? On an older computer - or especially a laptop - it is always worth cleaning the fans of dust, as that can introduce stability issues where heat is concerned.

Next - when you say that the speed issue returned after resetting the computer to factory defaults - had you noticed if the issue returned after updating the machine via windows update? It could be that you are running a higher version of .NET framework than you need.

If you are running Office 2013, for example, then you can use .NET 4.0 or .NET 4.5, and not bother updating Windows to .NET 4.7. If that is any help - you could try uninstall .NET 4.7 and see if there is a speed increase. But you'd have to double check that .NET 4 was still installed on the machine.
My System SpecsSystem Spec
08 Feb 2019   #5

Windows 7 64 bit

Hi, can you recommend a program that will measure CPU temperature that doesnít add 3rd party and unwanted software
My System SpecsSystem Spec
08 Feb 2019   #6


HWmonitor from CPUID software, download portable version, you can run it from memory stick and BTW when was the last time you cleaned fan and internals from dust? Also do some housekeeping: disk cleanup including system files, clean web browser caches, disable/delete/stop from starting all the programs you don't use ATM.

press ALT, CTRL, Delete and choose task manager. See which programs use most RAM, Disk activity, CPU. Some programs, like MS Office preload some files at startup even if you have no intention of using it during this session, you can stop that. There is much more you can do, but without finding and killing the culprit, this would be good start.
My System SpecsSystem Spec
08 Feb 2019   #7
wither 2

Windows 7 Pro SP1 64 bit

Sounds to me like you either have too many programs running in the background or your hard drive is either limited in space or needs defragmenting. Maybe both.

First, run msconfig.exe. Click on the Startup tab. Select "disable all" and reboot. Does that help? If so, you might would to disable things that really don't need to be started on startup and running in the background.

The other thing I would do is go to Accessories, System Tools. Run the Disk Cleanup utility. When it says how much free space you can gain, check the boxes for "Temporary files" and "Recycle Bin." Run it. When done, reboot your system. Does that help?
My System SpecsSystem Spec
09 Feb 2019   #8

Windows 7 64 bit

Hi Wither 2
Thanks for your response

I had previously run Disk Clean up and freed up 500 MB. All Temp files have been deleted and the recycle bin is empty. I have disabled all in necessary programs on Start -up and problem still exists. 2% of the hard drive needed defragged.
My System SpecsSystem Spec
09 Feb 2019   #9

Windows 7 64 bit

Hi Pete4

I have looked at the Cupid program, I canít see a link to download HW Monitor, only HW Monitor Pro. Is this a paid for version. I have deleted all un necessary programs. Only ones running are MS Office 2010, VLC, Nortonís, IE, Google Chrome and Firefox. Itís approx. 9 months since the fan has been cleaned, but this is a Laptop which is seldom used.
My System SpecsSystem Spec
09 Feb 2019   #10

Windows 7 HP 64

This is the hardware monitor I use.
Extract the zip file to C:\Program Files (x86)\ and execute OpenHardwareMonitor.exe
Under options mark "Run on windows startup"
Attached is my configuration file.
Rename to HardwareMonitor.config and replace the original one.

Win 7 64 SP1 requires at least 3G of memory. If you don't have physical memory it will use virtual memory (on disk) that is very slow.
Download Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS
Extract and run (don't need to install)
Close the summary.
On the memory section you will find all info about your memory.
Take a snapshot and post it here as an attachment. Use the paper clip - browse to the saved image file - upload

Attached Files
File Type: txt HardwareMonitor.config.txt (373.0 KB, 4 views)
My System SpecsSystem Spec

 Laptop extremely slow opening files and browsers

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