User accounts appear to have disappeared in the login screen


  1. Mrjoe
    Posts : 3
    Windows 7 Home Basic x64
       New #1

    User accounts appear to have disappeared in the login screen


    When i used Startup Sound Changer to replace the startup sound, and rebooted the laptop, the login screen appears it didn't show any user accounts.
    Can anyone know hot to fix this?!
      My Computer
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  3. samuria
    Posts : 3,787
    win 8 32 bit
       New #2

    Welcome to the forum. If you press cntrl alt del do they appear or in safe mode?
      My Computer
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  4. Mrjoe
    Posts : 3
    Windows 7 Home Basic x64
    Thread Starter
       New #3

    no, i tried pressing Ctrl+Alt+Delete, they didn't appear and even in safe mode, they still didn't appear
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  6. samuria
    Posts : 3,787
    win 8 32 bit
       New #4

    Can you get to a cmd prompt then do a system restore

    Type %systemroot%\system32\restore\rstrui.exe and Enter at the command prompt to start the System Restore feature.
      My Computer
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  7. DownhillDruid67
    Posts : 74
    Windows 7 Home Premium
       New #5

    Press F8 at start-up and select "Repair your Computer", it appears the program you used somehow corrupted winlogon.exe or authui.dll by what you're describing.
      My Computer
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  8. Mrjoe
    Posts : 3
    Windows 7 Home Basic x64
    Thread Starter
       New #6

    I used the System Restore feature, and rebooted the laptop after it was restored, and it boots to the OS like a charm.
      My Computer
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  10. DavisHill
    Posts : 26
    Windows 10 64
       New #7

    Good to hear the system restore can fix it. Gonna try to change the start up sound as well.
      My Computer
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