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Windows 7: User accounts appear to have disappeared in the login screen

12 Mar 2019   #1
Mrjoe

Windows 7 Home Basic x64
 
 
User accounts appear to have disappeared in the login screen

When i used Startup Sound Changer to replace the startup sound, and rebooted the laptop, the login screen appears it didn't show any user accounts.
Can anyone know hot to fix this?!



My System SpecsSystem Spec
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12 Mar 2019   #2
samuria

win 8 32 bit
 
 

Welcome to the forum. If you press cntrl alt del do they appear or in safe mode?
My System SpecsSystem Spec
13 Mar 2019   #3
Mrjoe

Windows 7 Home Basic x64
 
 

no, i tried pressing Ctrl+Alt+Delete, they didn't appear and even in safe mode, they still didn't appear
My System SpecsSystem Spec
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13 Mar 2019   #4
samuria

win 8 32 bit
 
 

Can you get to a cmd prompt then do a system restore

Type %systemroot%\system32\restore\rstrui.exe and Enter at the command prompt to start the System Restore feature.
My System SpecsSystem Spec
14 Mar 2019   #5
DownhillDruid67

Windows 7 Home Premium
 
 

Press F8 at start-up and select "Repair your Computer", it appears the program you used somehow corrupted winlogon.exe or authui.dll by what you're describing.
My System SpecsSystem Spec
23 Mar 2019   #6
Mrjoe

Windows 7 Home Basic x64
 
 

I used the System Restore feature, and rebooted the laptop after it was restored, and it boots to the OS like a charm.
My System SpecsSystem Spec
25 Mar 2019   #7
DavisHill

Windows 10 64
 
 

Good to hear the system restore can fix it. Gonna try to change the start up sound as well.
My System SpecsSystem Spec
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 User accounts appear to have disappeared in the login screen




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