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Windows 7: unable to start windows after today's update

22 Mar 2019   #1
rogertimus

windows 7 home premium
 
 
unable to start windows after today's update

I updated my windows 7 today. It went very well and all updates are installed. After that when it went to restart all I can see a screen with small baloons and some cross lines. I can see my mouse pointer and the pointer moves. That's all. How do I get back into my windows. Nothing happens. Need HELP!


My System SpecsSystem Spec
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22 Mar 2019   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Try a system restore.

System Restore

OPTION TWO
My System SpecsSystem Spec
22 Mar 2019   #3
rogertimus

windows 7 home premium
 
 

Dear SIW2,
I put the bootable usb in the port and started the computer, nothing happens. Same screen, mouse pointer moves, windows logo + R key wont work, ctrl+alt+del key wont work, what do i do?
My System SpecsSystem Spec
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22 Mar 2019   #4
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

You will have to tell bios to boot from usb.

There will be a key press during post to get a boot menu display. You haven't told us your laptop make and model, so we don't know what key that will be.

There is a list here:
List of PC brands with their corresponding hot-keys
My System SpecsSystem Spec
23 Mar 2019   #5
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi rogertimus,

Welcome to SevenForums!

Update System Specifications

Please update your system specifications in your UserCP => Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] uses an automated tool which makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

Thanks.
My System SpecsSystem Spec
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 unable to start windows after today's update




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