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Windows 7: Desktop icons the same 8 disappear sometimes

1 Week Ago   #1
Keithuk

Windows 7 Professional 32bit SP1
 
 
Desktop icons the same 8 disappear sometimes

Hi guys.

I've searched the forum for my problem but nothing useful shows.

I've had this problem ever since I've been using Windows 7. I have all the desktop icons I use all the time.

When I startup my laptop all desktop icons show. I open folders to do other things and when I go back to the desktop the same 8 icons are all missing.

I have a separate folder for my desktop icons and another one for the 8 that go missing, I just copy them back.

These are:

Action Center
Desktop gadgets
Device Manager
Network and Sharing Center
Recovery
ULTIMA-WARLORD my other computer
View all problem reports
Windows Update

This doesn't happen every time its just occasionally.

My laptop basic spec:

SAMSUNG NP350E7C-A04UK
Windows 7 Professional 32-bit SP1
CPU: Intel Pentium B970 @ 2.30GHz, Sandy Bridge 32nm Technology
RAM: 6.00GB Dual-Channel DDR3 @ 665MHz
Motherboard: SAMSUNG ELECTRONICS CO. LTD. NP350E7C-A04UK (SOCKET 0)
Graphics: Generic PnP Monitor (1600x900@60Hz), Intel HD Graphics (Samsung)
Storage: 31GB Seagate ST1000LM024 HN-M101MBB (SATA)
Optical Drives: TSSTcorp CDDVDW SN-208DN
Audio: Sound Cards, Realtek High Definition Audio, High Definition Audio Device

I have Avast Professional running all the time and Malware Bytes nothing picks up.

Does any one else have the same problem?


My System SpecsSystem Spec
.
1 Week Ago   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello Keithuk,


a) Try copying the eight icons into the Public Desktop folder. See if they stay put there. Otherwise,

b) Try rebuilding the Icon Cache. Please see this tutorial:

Icon Cache - Rebuild
My System SpecsSystem Spec
1 Week Ago   #3
Keithuk

Windows 7 Professional 32bit SP1
 
 

Quote   Quote: Originally Posted by iko22 View Post
Hello Keithuk,


a) Try copying the eight icons into the Public Desktop folder. See if they stay put there. Otherwise,


Icon Cache - Rebuild
Thanks for your suggestion.

Why would I want to make a Public Desktop folder just to put the missing 8 icons in? As I've said I have my own folder with icons and a separate one with the 8 icons that go missing. I just copy them back to the desktop.

I trying your Rebuild_Icon_Cache.bat file before I shut the laptop down last night.

With the message:

Success The process "explorer.exe" with PID 1752 has been terminated
Success The process "explorer.exe" with PID 4468 has been terminated
Success The process "explorer.exe" with PID 4764 has been terminated
Success The process "explorer.exe" with PID 4856 has been terminated

Could Not Find C:\User\me\Appdata\Local\Mircosoft\Windows\Explorer\iconcache

I start it up today all icons are there. I do the normal forums online. When I go back to the desktop all 8 are missing again.
My System SpecsSystem Spec
.

1 Week Ago   #4
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello Keithuk,

Apologies. I have not suggested that you need create a new folder. Let me expand on this. I meant copy icons into the existing C:\Users\Public\Desktop folder. Can you find this folder okay? Perhaps you had not notice it was there or took it for granted.
You can use Windows Explorer to navigate to C:\Users\Public\Desktop. By default this folder is hidden. So you need setup Windows Explorer to show hidden files and folders. Which you can easily do on the View Tab of Explorer. Once Explorer is setup to show hidden files and folders, then you be able to navigate to this in-built location.
The Public Desktop folder is designed to store shortcuts common to all users. My query was to copy the eight shortcuts into C:\Users\Public\Desktop folder, and see if the shortcuts stay put. Am I making myself any clearer, and sorry for any earlier confusion?
My System SpecsSystem Spec
1 Week Ago   #5
Keithuk

Windows 7 Professional 32bit SP1
 
 

Ok I put the 8 icons in C:\Users\Public\Desktop which are still there. When I've just look at the desktop it added the 8 icons when the existing 8 are still there.

So how come its added the 8 again? Generally you can't add the same icons as it asks do you want to replace existing icons.
My System SpecsSystem Spec
1 Week Ago   #6
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

The User Desktop space that everyone sees when logging on is in actual fact made up from a combination of C:\users\<username1>\desktop AND C:\users\Public\Public Desktop.

Usually you use the Desktop space to store Shortcuts to favourite programs, like what you are presently doing.

If you store the shortcuts in C:\users\<username1>\desktop then the shortcuts are only available locally to that user - no other user account can see them. If you store the shortcuts in C:\users\Public\Public Desktop, then the shortcuts will appear global to any user account that you have created.

However, if you store the same shortcuts in both C:\users\<username1>\desktop and C:\users\Public\Public Desktop, and you logon as <username1>, and look at the Desktop, then you will see that the shortcuts appear to have been installed twice - which, as youve said, you cannot normally do, as the system will normally ask to overwrite the existing items with the new items.

However, you ended up with two sets of shortcuts on <username1> Desktop space, because they are in actual fact in separate folders. The separate folders represent the local desktop and the global desktop.
If you have another user account on the computer, say <username2>, you could log on to that user, and they would have one set of icons displayed on the Desktop space. This is because, that user can see the icons stored in the Global Public folder, but not the icons stored in the Local <username1> desktop folder.

Anyway, that is getting away from the problem. All I wanted to know was, have any icons vanished yet? If so - does both sets of icons vanish, or is it only the icons from one desktop folder that vanish?
My System SpecsSystem Spec
1 Week Ago   #7
Keithuk

Windows 7 Professional 32bit SP1
 
 

I'm the only user that uses my laptop.

Today the 8 icons I added are now missing C:\Users\Public\Desktop. So how come those have disappeared now.

C:\Users\Public\Desktop only has 12 icons of installed apps.

My desktop has 37 icons.

As I've said this doesn't happen all the time its only occasionally. So why is the same 8 that disappear and not any others that is the strange bit.
My System SpecsSystem Spec
6 Days Ago   #8
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

That is odd.
I wonder if there is a program running on your computer that zealously thinks the links are something that they are not supposed to be, and decides that they need to be removed. What Security software are you running? Have you checked scan history for quarantined items and scan logs for evidence of software removal? Could also be a registry scanner thinking that you have broken links, and removing them.
Also check this solution. Desktop shortcuts disappear in Windows 7 | Microsoft. I mention it because it looks related to the problem that you are experiencing. However, the troubleshooter in question runs about once a week, and your icons seem to be disappearing more regularly than that.
Hope it helps.
My System SpecsSystem Spec
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 Desktop icons the same 8 disappear sometimes




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