Black Screen Error on Wndows 7 SP1


  1. P113691
    Posts : 1
    Windows 10 Professional x64
       New #1

    Black Screen Error on Wndows 7 SP1


    Hi Dear,

    First Sorry for posting in General Discussion.

    My problem is, one staff come to me and show me he cannot login in his HP 820 G3.
    I press Ctrl+Alt+Del but only show Window 7 default background pic. Some time show Ctrl+Alt+Del with symbols fonts and can't do anything. I read a lot solution but not ok yet.

    One big problem is user have full of data on System partition and Data partitions.
    I tried with Win 7 CD to repair, but not ok.

    Can you help me this problem without reinstalling Windows 7.

    Thank you and sorry if I make mistake here.

    Kelvin
      My Computer
    Quote Quote

  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    Hi Kelvin,

    from safe mode try Last Known Good


    https://www.google.com/url?client=in...5pA3jB9FEucULs


    Roy
      My Computer
    Quote Quote

  4. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #3

    Welcome to the Forum.
    Did you did a check disk with Win 7 CD?
    I would boot from a Win PE or linux drive and save all data on an external disk
    Windows 10 Recovery Tools is a very good Win 10 PE with a lot of tools.
    With it you can test your disk and save the data to an external disk.
      My Computers
    Quote Quote

 

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