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Windows 7: Explorer Keeps Crashing ???

13 Jun 2019   #1
BuckSkin

Windows 7 Pro x64
 
 
Explorer Keeps Crashing ???

One of my Windows 7 Home Premium machines has developed a most annoying habit of Explorer frequently crashing and restarting for no reason that I can fathom.

Ninety-nine percent of it's use is in transferring files from a hard-wired lap-top to various storage HDDs (real 3.5" HDD in ext. enclosures) that are USB-connected to this machine.

The printers and scanners are also hard-wired to this machine and all other machines access them via the home network.

I did not have this problem until a few weeks ago and it seems to be more frequent with each passing day.

I will be choosing a folder to move something into and just out of the blue I get a warning "Explorer has stopped working" at which point Explorer immediately restarts, flashing all the desk-top icons and such, and losing all of my navigation.

How do I fix this ?

Thanks for reading and all help is appreciated.


My System SpecsSystem Spec
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13 Jun 2019   #2
samuria

win 8 32 bit
 
 

I assume your are talking about file explorer? This normally doto disk errors so run a full disk check and correct all errors
My System SpecsSystem Spec
13 Jun 2019   #3
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

I would start with system file checker. Run a CMD as administrator and type sfc /scannow. This will take some time so let it do its thing. Just because I'm a lazy crud and don't feel like typing go to this link for a host of other options. The page describes Windows 10 but the options there will work with Win7.

Windows Explorer has stopped working [SOLVED]
My System SpecsSystem Spec
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13 Jun 2019   #4
BuckSkin

Windows 7 Pro x64
 
 

Yes; File Explorer.

It may or may not have any bearing, but the bears end of files being handled are video from a video capture device.
The laptop resides way over there close to the TV so as to have a good close connection to the capture device; I then move whatever videos the laptop captures onto the ext. HDDS that are connected to the problem machine.
I have noticed that sometimes when I click on a folder that the green bar slowly runs across the top while the folder is loading, instead of being more or less instantaneous as I usually expect to see.
I will do the homework that you guys assigned and report back --- unless I stumble upon an obvious solution.
For what it's worth, this machine has been performing this task flawlessly for years and only started having the problem recently.
My System SpecsSystem Spec
13 Jun 2019   #5
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Quote   Quote: Originally Posted by BuckSkin View Post
I will do the homework that you guys assigned and report back --- unless I stumble upon an obvious solution.
It'd be nice to know either way
My System SpecsSystem Spec
14 Jun 2019   #6
visvan

Windows 10 64bit
 
 

Quote   Quote: Originally Posted by Lance1 View Post
It'd be nice to know either way
Any one of them is good.
My System SpecsSystem Spec
16 Jun 2019   #7
Mike8615

Windows 7 Ultimate 64 bit
 
 

You might have registry rot. After a number of years Microsoft registries tend to dry rot. Mine kept crashing a year ago. It was so bad SFC couldn't fix anything. I used third party registry repairs from Glary and Tweaking.com and it went back to normal. I would only use them as a last resort because they break stuff too. I had to reinstall drivers
My System SpecsSystem Spec
16 Jun 2019   #8
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi BuckSkin,

Quote   Quote: Originally Posted by Lance1 View Post
I would start with system file checker. Run a CMD as administrator and type sfc /scannow. This will take some time so let it do its thing. Just because I'm a lazy crud and don't feel like typing go to this link for a host of other options. The page describes Windows 10 but the options there will work with Win7.

Windows Explorer has stopped working [SOLVED]
I agree with Lance1, run sfc /scannow first and then go through the tutorial trying the other options. One exception though, in the instructions for Method 2: Run CCleaner and Malwarebytes, I would NOT run the Registry Cleaner.

Quote   Quote: Originally Posted by Mike8615 View Post
You might have registry rot. After a number of years Microsoft registries tend to dry rot. Mine kept crashing a year ago. It was so bad SFC couldn't fix anything. I used third party registry repairs from Glary and Tweaking.com and it went back to normal. I would only use them as a last resort because they break stuff too.
Using a registry cleaner is the LAST resort. If you do decide to go ahead and use one [I use Glary Utilities personally], then I would definitely backup the registry AND make a system image first!

I hope this helps!
My System SpecsSystem Spec
16 Jun 2019   #9
BuckSkin

Windows 7 Pro x64
 
 

Without getting too serious and deep into all the possibles, I found this:

Fix: Windows Explorer Crashes in a particular Video folder in Windows 7

Since almost the only thing I do with that machine is transfer and store video files, I thought maybe a fix could be as simple as this.
So, I changed the folder view option; and, right off, I noticed loading a page was probably ten times quicker = no more green progress bar crawling across the top before all the files showed up.
I have since used it several times with no more crashes.

There are a gazillion huge video files in each folder and I guess it is somewhat overwhelming to calculate and display "Details" quickly.

I am fixing to step over there and use it some more and it may crash before I even get started; if so, then I will get more serious about it.
If it is something going haywire with the registry, I do have two back-up plans; I have the C: Drive both cloned to another HDD and a Macrium image stored; either of these are a long time prior to the problem.

Thanks to everyone; hopefully, I won't have to mark this unsolved any time soon.
My System SpecsSystem Spec
16 Jun 2019   #10
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi BuckSkin,

Quote   Quote: Originally Posted by BuckSkin View Post
Without getting too serious and deep into all the possibles, I found this:

Fix: Windows Explorer Crashes in a particular Video folder in Windows 7

Since almost the only thing I do with that machine is transfer and store video files, I thought maybe a fix could be as simple as this.
So, I changed the folder view option; and, right off, I noticed loading a page was probably ten times quicker = no more green progress bar crawling across the top before all the files showed up.
I have since used it several times with no more crashes.

There are a gazillion huge video files in each folder and I guess it is somewhat overwhelming to calculate and display "Details" quickly.

I am fixing to step over there and use it some more and it may crash before I even get started; if so, then I will get more serious about it.
If it is something going haywire with the registry, I do have two back-up plans; I have the C: Drive both cloned to another HDD and a Macrium image stored; either of these are a long time prior to the problem.

Thanks to everyone; hopefully, I won't have to mark this unsolved any time soon.
My System SpecsSystem Spec
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 Explorer Keeps Crashing ???




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