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Windows 7: How to remove Explorer.exe

4 Weeks Ago   #1

windows 7 home
How to remove Explorer.exe

Somehow this virus from hell ended up on my PC. For 3 weeks every other day I have to reboot/force close to get this thing off. When it's on I cannot get my email or go to ANY site. I get my home page that's it. I only use CHROME & occasionally Firefox. Neither AVG or Malware Bytes picks it up. Can anyone offer a SIMPLE way to remove it? Going into the Bios etc...if it's too complicated I'll have to hire an expert. I'd rather find a less hard way to remove it for good than having to reboot every other day, which works but is a pain! Last night when I closed out(IT WAS THERE) it shows up at closing because it's trying to keep me from shutting down so I do a force close and it's fine. I ONLY went to Facebook and eBay. Since I have been on FB for years(I need it for work) I'm guessing it was one of the sites thru eBay. Please help. I'd appreciate it so.....much

My System SpecsSystem Spec
4 Weeks Ago   #2

win 8 32 bit

Please download and save FRST 64bit or FRST 32 bit to your Desktop make sure you get the right one for your windows.

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

Make sure that Addition option is checked.
Press Scan button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Please copy and paste log back .
The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).
My System SpecsSystem Spec

 How to remove Explorer.exe

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