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Windows 7: Multiple problems - possibly a motherboard issue - seeking 2nd opinion

27 Jun 2019   #1
FatManInABox

Windows 7 Home Premium 32bit
 
 
Multiple problems - possibly a motherboard issue - seeking 2nd opinion

Hi all,


I'm having a number of issues with my PC which I suspect maybe a problem with the motherboard but would appreciate a 2nd opinion or help before I buy a new one.


Firstly, when I plug in a USB device (it seems to be happening with all devices, not a specific one) I'm getting a 'device not recognised' error. If I unplug and re-insert the device it will, eventually, work but it could take anything from 3 & 10+ attempts.


When the device is finally recognised, I'm then greeted with a pop-up advising me that the device will work faster if I plug it in a USB2 port - I have 8 USB ports on my PC, 6 of them are USB2 and 2 are USB3.


The second problem is with my DVD drives. CDs will read first time, every time. DVDs with mixed data (eg. MP3s, JPGs) will sometimes read but, as with my USB devices, I keep having to re-insert the DVD until they're recognised. DVD movies won't play at all no matter how many times I try.


I have 4 DVDrw drives from an old, non-functioning PC, which I have swapped with the currently installed ones and I'm having the same problem with all of them. I realise that DVD heads do wear out over time but I don't accept that 4 drives that worked perfectly the last time they were used would all fail at the same time.



The third problem is with the SATA ports. There are 6 on the motherboard but only 2 of the function (ports 5 & 6). If I connect a SATA device to ports 1-4, when I restart my PC it gets locked into a BIOS loop.


I have checked, double checked and triple checked that all the drivers are up to date - they are - and have even resorted to a clean install of Windows but all these problems persist.


As mentioned above, I suspect it may be a fault with the motherboard but I would appreciate some help in case there's something I've overlooked.



Thank you.


My System SpecsSystem Spec
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27 Jun 2019   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi FatManInABox,

Welcome to SevenForums!

Quote   Quote: Originally Posted by FatManInABox View Post
When the device is finally recognised, I'm then greeted with a pop-up advising me that the device will work faster if I plug it in a USB2 port - I have 8 USB ports on my PC, 6 of them are USB2 and 2 are USB3.

I have checked, double checked and triple checked that all the drivers are up to date - they are - and have even resorted to a clean install of Windows but all these problems persist.
To find out if all your hardware device drivers are working correctly you can check for any yellow triangles in the Device Manager [Start => Control Panel => Device Manager => Expand ALL nodes]?

If there are any yellow triangles you can view the Device Status [it will give you the Error message / Error code] of the problem[s] by => right-clicking the item with the Error => click Properties => General tab.

Another method is to use the Intel auto updater [it is a good general purpose driver updater] which can be found here => Intel(R) Driver & Support Assistant.

Once you have run this you can check for any problems by clicking Start => Run, in the search box type msinfo32 => Enter => Components. If there are still any problem drivers they will be shown on the right-hand side of the Components screen. When it is blank, you are good to go.

Another option is => Find and Identify Unknown Devices through Device Manager.

I hope this helps!
My System SpecsSystem Spec
27 Jun 2019   #3
samuria

win 8 32 bit
 
 

Welcome to the forum the best way is to download a free live linux dvd they run all from dvd and dont alter the hard druve try all your problems with that if it work ok then you know its a windows problem Try Linux with a Live Linux CD or DVD
My System SpecsSystem Spec
.

27 Jun 2019   #4
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Quote   Quote: Originally Posted by samuria View Post
The best way is to download a free live linux dvd they run all from dvd and dont alter the hard druve try all your problems with that if it work ok then you know its a windows problem Try Linux with a Live Linux CD or DVD.
Good idea!
My System SpecsSystem Spec
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 Multiple problems - possibly a motherboard issue - seeking 2nd opinion




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